Systems Network Engineer

JR United Kingdom; Ross-on-Wye; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company is seeking a Network Engineer for its Network Engineering Team. This role involves monitoring satellite communication and providing network support. The successful candidate will receive full training and opportunities for career development, including courses such as CCNP and AWS networking.

Benefits

28 days paid leave

Company pension

On-site parking

Sick pay

Company bonus scheme

Ride to Work Scheme

Private medical cover

Private dental cover

On call allowance

Generous bonus

Qualifications

• CCNA qualification or demonstrable experience required.
• Technical background in electronics and communications systems advantageous.
• Experience with Palo Alto Firewalls and AWS is a plus.

Responsibilities

• Monitor remote user satellite terminals and resolve network issues.
• Configure VSAT terminals and perform factory acceptance tests.
• Deliver in-depth network training and provide support on customer locations.

Skills

IP networking

Customer service

Satellite communication

Effective communication

Analytical skills

Education

CCNA qualification

Technical background in electronics

Member of recognized technical body

Tools

Network monitoring applications

Palo Alto Firewall

Amazon Web Services

Job description

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Competitive salary + very generous bonus, pension and benefits

Based: Hereford

Our client is a well-established, dynamic and highly profitable supplier of technology products and services to an impressive, international customer base.

They seek to appoint a new, member to the Network Engineering Team – the role will be varied and will suit someone who likes to be busy, is able to multitask and who takes a pro-active approach to work.

Our client provide satellite communications hardware, services and airtime packages as well as networking services to customers across the UK and Europe. They are currently going through an exciting growth phase and, as a result of new projects coming online, they recruiting a (CCNA) network engineer with some satellite communication knowledge who can grow and develop with the company over the long term. The role will also provide the opportunity for development in the field of network engineering through various training courses such as CCNP and AWS networking.

Roles and Responsibilities

The role will also be multi disciplined and will consist of mainly network support but the chosen engineer will also assist with satellite configuration and maintenance. For the satellite role, the employer, will provide off site training as well as structured on the job training. A list of roles and responsibilities are as follows:

• To proactively monitor remote user satellite terminals and investigate and resolve reported network issues using a wide variety of software applications.
• Liaise with customers and internally for problem resolution and ensure customer networks are running optimally.
• Triage or troubleshoot the problems using logical and methodical fault finding.
• Configure and perform factory acceptance tests on VSAT terminals and network hardware prior to deployment.
• Provide networking support to customers from both the Network Monitoring Centre and customer locations.
• Deliver in-depth network training on and off site, which will involve travel and some overnight stays, paid for by company.
• Perform 2nd and 3rd line support when required.
• Ability to use various portals to active services and collate reports for management and customers.
• Opportunity to work on emerging network technologies as part of company R&D.
• Customer service and or Network Operation experience.
• VSAT operational, service or technical experience.
• Effective communicator with an eye for detail and accurate PC skills.
• Ability to diagnose complex faults, document, communicate and follow up corrective actions.
• Excellent knowledge of IP networking, switches, routers, firewalls, WAN/LAN topologies.
• Ability to work on own initiative and unsupervised.
• A understanding of satellite communications (RF/VSAT/GEO/LEO) would be a benefit.
• Experience of network monitoring applications.

Desired Qualifications

• Any form of technical back ground in electronics and communications systems.
• CCNA qualification, working towards or demonstratable experience.
• Palo Alto Firewall experience would be added advantage.
• Amazon Web Services experience would be added advantage.
• Member of recognised technical or professional body added advantage.

Benefits include

• 28 days paid leave
• Company pension
• On-site parking
• Sick pay
• Company bonus scheme (generous)
• Ride to Work Scheme
• Private medical cover including spouse and children under 16
• Private dental cover including spouse and children under 16
• On call allowance
• Generous bonus

The position to be office based.

Full training will be provided on product, services and industry specifics.

If you’re interested in this exciting opportunity, apply now, with your CV, for immediate consideration.