Systems Engineer (Remote, United Kingdom)

Live Nation; United Kingdom; Remote; GBP 40,000 - 65,000; Full time

Job summary

Live Nation is seeking a Systems Engineer to join our team in the UK. The role involves designing and managing the infrastructure for our ticketing platform, ensuring its reliability and scalability. Ideal candidates will have experience with AWS, Kubernetes, and both Linux and Windows environments, and be passionate about delivering high-quality technology solutions in a dynamic, fast-paced environment.

Benefits

Generous vacation policy

Healthcare benefits

Retirement benefits

Tuition reimbursement

Access to live events

Qualifications

• Experience with AWS or other cloud providers.
• Knowledge of Kubernetes and container orchestration.
• Background in managing Windows and/or Linux servers.

Responsibilities

• Design scalable cloud infrastructure and ensure reliability.
• Support automation and configuration management.
• Troubleshoot infrastructure and application issues in a 24/7 environment.

Skills

AWS

Kubernetes

Linux

Windows

Ansible

Terraform

Tools

GitLab

Jira

Prometheus

Grafana

Splunk

Job description

Systems Engineer (Remote, United Kingdom) page is loaded

Systems Engineer (Remote, United Kingdom)

Apply locations Work From Home - UK time type Full time posted on Posted 2 Days Ago job requisition id JR-80598

Job Summary:

JOB DESCRIPTION – Systems Engineer

Location: Remote,United Kingdom

Division: Ticketmaster UK

Contract Terms: Full Time Employee

THE TEAM

This position will be a part of the Microflex infrastructure team. The team is responsible for Ticketmaster’s Microflex core ticketing platform on-prem infrastructure which supports the European markets. The mission of the team is to help build and maintain reliable, scalable and secure infrastructure needed to support the core ticketing systems multiple services and components. This team is part of our broader team called Microflex Core team which includes the development teams that are responsible for developing and maintaining the Microflex ticketing system.

Team Responsibilities and Focus:

• Designing scalable, automated and maintainable private cloud platform solutions
• Design and architecture of future private cloud architectures needs
• Implementation of controls to satisfy PCI requirements and participation in continuous monitoring and auditing activities
• Provide consultation and operational support work to development teams
• Education and evangelization of private cloud related capabilities
• Active participation in agile practices and cross departmental program management

THE JOB

Ticketmaster is seeking a talented Systems Engineer responsible for managing and designing our infrastructure. You will be responsible for the overall reliability of these infrastructure services supporting critical business applications. You will design and implement the tools that automate building and operating reliable systems. You will be supporting a high-volume 24x7 production environment, as well as development and test environments. You will help troubleshooting application and infrastructure issues. The position includes collaboration with development teams to design a scalable and supportable service-oriented architecture. This role is not directly responsible for the core ticketing business operations or applications, but rather for the infrastructure supporting those.

WHAT YOU WILL BE DOING

• Provide subject matter expertise for our on-prem infrastructure/architecture
• Proactively identify and address stability, capacity, and performance concerns
• Implement provisioning and deployment automation when required
• Identify, develop, & implement solutions to other needs for process automation
• Checking in code for infrastructure build, automation, & tests to version control repository (GitLab)
• Support PCI / security compliance requirements (upgrades, defect management, etc)
• Regularly work with Jira, GitLab, Prometheus, Grafana, Splunk
• Liaise with other teams (Networking, Data Center Ops, Security, etc) as required
• Respond to, recover from, and prevent future occurrences of failures & outages
• Participate in on-call and potentially some after-hours support as required

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

• Experience with Amazon Web Services (AWS)
• Experience working with private on-premise datacenters
• Experience with Kubernetes and/or EKS
• Intermediate level understanding of networking concepts
• Experience managing large-scale Windows and/or Linux infrastructure across public cloud and/or private data centers
• Experience implementing automation / configuration management solutions with tools such as Ansible, Terraform, Chef, Puppet, etc
• Experience with software development life cycle (SDLC) and agile/iterative methodologies
• Various other products in our tool set you will need to use regularly: GitLab, Prometheus, Grafana, Jira
• Knowledge in observability best practices and industry trends
• Hands on experience on delivering complex software in an enterprise enviroment

YOU

• Autonomous and proactive
• Passionate about technology and transformation
• Self-motivated activator, energetic and tenacious
• Comfortable with working in cross functional and multidisciplinary teams
• Excited about taking on challenging technical problems and devising creative solutions
• Comfortable working with structured Change and Incident Management
• Deeply concerned with the security and compliance implications of your services and solutions

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. #LI-JCK #LI-Remote

About Us

Recognized for seven years as a Great Place to Work and named one of Fortune’s World’s Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations.

We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program.

There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.