Systems Engineer (Remote, United Kingdom)

Ticketmaster UK Limited; United Kingdom; Remote; GBP 45,000 - 65,000; Full time

Job summary

A leading ticket selling company is seeking a Systems Engineer to manage and design its infrastructure. The successful candidate will ensure reliability of critical systems, implement automation for deployment, and troubleshoot issues in a fast-paced environment. Ideal candidates should have a strong background in AWS, Kubernetes, and automation tools. Join a diverse team passionate about live events.

Benefits

Inclusive work environment

Professional development opportunities

Flexible working arrangements

Qualifications

• Experience with on-premise datacenters.
• Hands-on experience in delivering complex software solutions.
• Comfortable working in cross-functional teams.

Responsibilities

• Manage and design infrastructure supporting critical business applications.
• Automate provisioning and deployment.
• Troubleshoot application and infrastructure issues.

Skills

Experience with Amazon Web Services (AWS)

Experience with Kubernetes and/or EKS

Intermediate understanding of networking concepts

Experience with automation/configuration management solutions

Experience managing large-scale Windows and/or Linux infrastructure

Knowledge in observability best practices

Tools

Ansible

Terraform

Chef

Puppet

GitLab

Prometheus

Grafana

Jira

Job description

Social network you want to login/join with:

col-narrow-left

Client:

Ticketmaster UK Limited

Location:

United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

cce16f1bc0f3

Job Views:

10

Posted:

12.08.2025

Expiry Date:

26.09.2025

col-wide

Job Description:

THE JOB

Ticketmaster is seeking a talented Systems Engineer responsible for managing and designing our infrastructure. You will be responsible for the overall reliability of these infrastructure services supporting critical business applications. You will design and implement the tools that automate building and operating reliable systems. You will be supporting a high-volume 24x7 production environment, as well as development and test environments. You will help troubleshooting application and infrastructure issues. The position includes collaboration with development teams to design a scalable and supportable service-oriented architecture. This role is not directly responsible for the core ticketing business operations or applications, but rather for the infrastructure supporting those.

WHAT YOU WILL BE DOING

• Provide subject matter expertise for our on-prem infrastructure/architecture
• Proactively identify and address stability, capacity, and performance concerns
• Implement provisioning and deployment automation when required
• Identify, develop, & implement solutions to other needs for process automation
• Checking in code for infrastructure build, automation, & tests to version control repository (GitLab)
• Support PCI / security compliance requirements (upgrades, defect management, etc)
• Regularly work with Jira, GitLab, Prometheus, Grafana, Splunk
• Liaise with other teams (Networking, Data Center Ops, Security, etc) as required
• Respond to, recover from, and prevent future occurrences of failures & outages
• Participate in on-call and potentially some after-hours support as required

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

• Experience with Amazon Web Services (AWS)
• Experience working with private on-premise datacenters
• Experience with Kubernetes and/or EKS
• Intermediate level understanding of networking concepts
• Experience managing large-scale Windows and/or Linux infrastructure across public cloud and/or private data centers
• Experience implementing automation / configuration management solutions with tools such as Ansible, Terraform, Chef, Puppet, etc
• Experience with software development life cycle (SDLC) and agile/iterative methodologies
• Various other products in our tool set you will need to use regularly: GitLab, Prometheus, Grafana, Jira
• Knowledge in observability best practices and industry trends
• Hands on experience on delivering complex software in an enterprise enviroment

YOU

• Autonomous and proactive
• Passionate about technology and transformation
• Self-motivated activator, energetic and tenacious
• Comfortable with working in cross functional and multidisciplinary teams
• Excited about taking on challenging technical problems and devising creative solutions
• Comfortable working with structured Change and Incident Management
• Deeply concerned with the security and compliance implications of your services and solutions

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. #LI-JCK #LI-Remote