Systems Development Engineer, Managed Operations

Amazon; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a talented Systems Development Engineer to join their Managed Operations team. This role is crucial for the launch of the European Sovereign Cloud, where you will lead efforts in delivering high-availability AWS services. You will collaborate with technology leaders to ensure optimal performance and reliability of services, while also participating in on-call rotations. If you are passionate about cloud technologies and eager to make a significant impact, this opportunity is perfect for you. Join a dynamic team committed to innovation and customer satisfaction, and help shape the future of cloud computing in Europe.

Qualifications

• Proven experience in software development with proficiency in modern programming languages.
• Strong troubleshooting skills across networks, operating systems, and software applications.

Responsibilities

• Oversee the launch of the European Sovereign Cloud in 2025.
• Collaborate with global AWS teams to enhance operations and service reliability.

Skills

Java

Typescript

Python

Ruby

Linux

Troubleshooting

Cloud systems support

Communication skills

Problem-solving

Tools

CloudWatch

Datadog

Grafana

Elastic

Bash

CDK

CloudFormation

Puppet

Chef

Ansible

Job description

Systems Development Engineer, Managed Operations

Job ID: 2896799 | Amazon Development Centre Ireland Limited - D94

AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC). To spearhead this initiative, we are actively seeking experienced systems development engineers with a strong background in automation and operations. As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. For more information on ESC please check out our blog: AWS Blog.

Your responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. You will be required to occasionally participate in “on-call” rotations to resolve incidents occurring out-of-hours.

The overarching goal is to deliver scalable services and ensure a high-availability experience for EU customers. If you are an experienced professional ready for a challenging and impactful opportunity, we invite you to join our efforts in building a best-in-class development engineering and operations team that aligns with AWS' commitment to customer satisfaction and continual innovation.

Eligibility requirement

• Fluency in written and spoken English is required.
• Successful applicants must have the legal right to work in Ireland.
• Amazon will provide relocation support for successful applicants relocating within the European Union.
• This position involves On-call responsibility.

BASIC QUALIFICATIONS

• Proven years of experience in software development or related field with proficiency in at least one modern programming language such as Java, Typescript, Python, or Ruby.
• Proven years of experience with Linux, using the command line and basic administration, and computer networking fundamentals.
• Able to troubleshoot at all levels, from network to operating systems to software applications.
• Experience supporting cloud systems or other services. Proficient troubleshooting and anticipating problems that affect the performance, reliability, or availability of software systems.

PREFERRED QUALIFICATIONS

• Excellent communication and problem-solving skills across languages.
• Experience operating 24x7 high-availability, distributed software applications and performance tuning software applications and optimizing fleet utilization.
• Strong understanding of network fundamentals (DNS, DHCP, TCP/IP, routing, load balancing, load shedding) and experience with monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar).
• Experience scripting operating system tasks in Bash, Python, etc. and with Infrastructure as Code, (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar).
• Experience operating services in AWS.

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