Systems Development Engineer, ESC Managed Operations

Amazon; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Systems Development Engineer to join their AWS Managed Operations team. In this pivotal role, you will design and implement innovative solutions that enhance operational efficiency and reduce complexity across AWS services. Your expertise in modern programming languages and cloud systems will be crucial in shaping the future of cloud infrastructure management. This position offers the opportunity to work in a dynamic environment where your contributions will directly impact the performance and reliability of high-availability services. Join a diverse and inclusive workplace that values your passion for discovery and innovation.

Qualifications

• 3+ years in software development with proficiency in modern programming languages.
• Experience with Linux and troubleshooting at all levels.

Responsibilities

• Design and implement solutions to reduce operational complexity across AWS.
• Collaborate with teams to identify pain points and architect scalable solutions.

Skills

Java

Typescript

Python

Ruby

Linux

Troubleshooting

Cloud Systems Support

Communication Skills

Problem-Solving Skills

Tools

CloudWatch

Datadog

Grafana

Elastic

Bash

CDK

CloudFormation

Puppet

Chef

Ansible

Job description

Systems Development Engineer, ESC Managed Operations

Job ID: 2947425 | Amazon Development Centre Ireland Limited

AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC). To spearhead this initiative, we are actively seeking experienced systems development engineers with a strong background in automation and operations. As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers.

A day in the life
Your responsibilities will focus on transforming how AWS operates its global infrastructure. You will design and implement systemic solutions that fundamentally reduce operational complexity and cost across AWS regions. Your work will involve creating scalable automation systems that eliminate operational toil and standardize workflows.

A significant aspect of your role will involve close collaboration with service teams, operational staff, and leadership to identify pain points and architect solutions that deliver lasting improvements. You will help shape the future of AWS operations by contributing to the next generation of cloud infrastructure management, while ensuring solutions are both scalable and maintainable. You may be required to occasionally participate in “on-call” rotations to resolve incidents occurring out-of-hours.

BASIC QUALIFICATIONS

1. 3+ years of experience in software development or related field with proficiency in at least one modern programming language such as Java, Typescript, Python, or Ruby
2. 3+ years of experience with Linux, using the command line and basic administration, and computer networking fundamentals
3. Able to troubleshoot at all levels, from network to operating systems to software applications
4. Experience supporting cloud systems or other services. Proficient troubleshooting and anticipating problems that affect the performance, reliability, or availability of software systems

PREFERRED QUALIFICATIONS

1. Excellent communication and problem-solving skills across languages
2. Experience operating 24x7 high-availability, distributed software applications and performance tuning software applications and optimizing fleet utilization
3. Strong understanding of network fundamentals (DNS, DHCP, TCP/IP, routing, load balancing, load shedding) and experience with monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar)
4. Experience scripting operating system tasks in Bash, Python, etc. and with Infrastructure as Code, (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar)
5. Experience operating services in AWS

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.