Systems Data Analyst - Apprenticeship

DHU Health Care; Derby; On-site; GBP 27,000; Full time

Job summary

A leading healthcare provider, DHU Health Care, is seeking an Apprentice Data Analyst in Derby. This role offers hands-on experience in workforce analytics while completing a Level 4 Data Analyst Apprenticeship. Candidates should have GCSEs in Maths and English and a keen interest in data and healthcare. The position comes with a competitive salary, generous leave, and benefits including NHS pension and free parking.

Benefits

Generous annual leave entitlement

NHS Pension Scheme

Health Cash Plan

Car Lease Scheme

Enhanced Maternity/Paternity Leave

Free Parking

Qualifications

• GCSE Maths and English required.
• Interest in healthcare workforce planning and digital tools.
• Strong attention to detail and proactive problem-solving skills.

Responsibilities

• Assist with rota analysis and capacity data preparation.
• Support reporting of ACD and WFM metrics.
• Help maintain and optimise reports using Power BI.

Skills

Attention to detail

Problem solving

Interest in data

Education

GCSE Maths and English at grade 4/C or above

Tools

Excel

Power BI

Job description

Are you ready to take your first step into the world of data analytics while making a real difference in patient care? DHU is offering an exciting opportunity for a motivated and detail-oriented individual to join our Workforce Intelligence team as an Apprentice Data Analyst.

As one of England’s leading providers of NHS 111 services, we manage over 4.5 million calls a year, supporting a population of 11 million across the Midlands, Milton Keynes, and London. Our ambition is simple: to be the best NHS 111 provider and employer in the country, delivering consistently high-quality care and performance.

Based at our Orbis Building in Pride Park, Derby, this site-based role offers hands-on experience with cutting-edge workforce planning tools, including NICE IEX WFM, CXOne, Excel, and Power BI. While working closely with our expert analysts, you'll also complete a Level 4 Data Analyst Apprenticeship over 15 months (plus a 3-month end point assessment), with dedicated time set aside for training and development.

What DHU can offer you:

Working Patterns:We recognise that 9-5 doesn’t work for everyone, so we have a range of working patterns available to suit your work/life balance.Our friendly team will work with you to find the best fixed pattern for us both.

Competitive salary: £26530 (Band 4 )

Generous annual leave entitlement:Standard 25 days + 8 bank holidays, increasing with service up to 33 days + 8 bank holidays. Pro Rata/ Per Annum

What your typical day looks like:

• Assist with rota analysis, capacity data preparation, and performance dashboards
• Support reporting of ACD and WFM metrics to inform shift planning and KPI tracking
• Help maintain and optimise reports, forms, and visual tools using Power BI
• Learn SQL basics and support routine data validation and audit tasks
• Take part in change activities and improvement planning with senior analysts
• Carry out any other duties as deemed appropriate for the role, within the scope of the apprenticeship and under supervision

To be a successfulSystems Data Analyst Apprenticeyou’ll need:

• GCSE Maths and English at grade 4/C or above (or equivalent
• Interest in data, healthcare workforce planning, and digital tools
• Strong attention to detail, with a proactive approach to problem solving
• Willingness to be site-based and work as part of a team

Employee benefits:
As part of our team at DHU Healthcare, we believe in rewarding you, our colleague, for your hard work and dedication to providing the very best in patient care. As part of our team, you can enjoy a host of benefits to enhance your well-being.

NHS Pension Scheme: Rest assured knowing your future is secure with our NHS pension scheme. Already an NHS employee? We acknowledge your continuous service and commitment to healthcare excellence allowing you to bring your existing pension pot and holiday allowance with you!

Health Cash Plan: After six months with us, you'll enjoy 24/7 GP access for you and your family, along with a free Level 1 Health Cash Plan covering dental, optical, and therapy costs to support your health and well-being whenever you need it.

Car Lease Scheme: DHU has teamed up with NHS Fleet Solutions to offer a salary sacrifice scheme for colleagues. As part of our citizenship commitment and active approach to reducing our carbon footprint, we can provide you with lease options on a brand-new hybrid or electric car

Enhanced Maternity/Paternity Leave:We understand the importance of family, which is why we offer enhanced maternity and paternity leave to support you during this special time in your life, supported by a robust Family Friendly policy.

Free Parking:We know how expensive public parking can be! Most of our sites offer free, secure parking for your vehicles.

We understand that digital applications may not be suitable for everyone. If you need to apply in a different way that better meets your needs, please reach out to us, and we will gladly accommodate your application in a format that works for you. For more details about our recruitment process, click here, or contact our team of talent acquisition professionals by emailing:[e-mail] .

At DHU HealthCare we pride ourselves on our diverse workforce, and we remain committed to ensuring every person, in each of our teams, can bring their true selves to work without risk or fear of discrimination. As such, we would welcome applications from diverse audience representing the communities we continue to serve.

We proudly embrace forces-friendly practices and dedicate unwavering support to our Veterans/Service Leavers; Reservists; Cadet Force Adult Volunteers and military spouses/partners, fostering a workplace that values their unique skills and contributions.

• Job Category Leadership & Administrative Support