Systems & Cloud Engineer

NPAworldwide; Greater London; Hybrid; GBP 49,500 - 60,500; Full time

Job summary

NPAworldwide in London is seeking a Group Systems & Cloud Engineer to own core Group technology platforms. You will manage identity, endpoints, SaaS tooling, and cloud infrastructure, with hybrid work arrangements and a strong emphasis on automation.

You will oversee SSO/SAML/SCIM integrations, OS device management, and security tooling, while collaborating with the DevOps team to support CI/CD initiatives and compliance requirements.

Qualifications

• Experience administering Google Workspace or Microsoft 365.
• Hands-on experience with JumpCloud, Okta or another IdP/MDM platform.
• Knowledge of SSO, SAML, OIDC, SCIM and automated provisioning.
• Experience managing Windows and macOS endpoints through MDM.
• Practical experience with AWS, GCP or Azure.
• Scripting skills using Python, PowerShell, Bash or Google Apps Script.
• Good knowledge of networking, DNS, VPCs and traffic security.
• Strong troubleshooting skills and stakeholder management.

Responsibilities

• Take day‑to‑day ownership of the systems, platforms, and infrastructure across the Group.
• Ensure services are secure, reliable, and governed with automation.
• Support infrastructure automation alongside the Group DevOps Engineer.
• Provide senior escalation for complex service delivery issues.
• Maintain DNS, backups, and technical documentation.
• Collaborate with suppliers on upgrades and integrations.

Skills

Google Workspace

Microsoft 365

JumpCloud

Okta

SSO

MDM

Windows endpoints

Cloud platforms

Python scripting

Tools

Terraform

GitHub

Cisco Meraki

Cloudflare One

CrowdStrike

Job description

Job Description

Location: Blackfriars, London hybrid with 2 days in the office per week

Salary: 50-55K plus excellent benefits package

Salary Type: Annual Salary

Salary Min: £ 55000

Salary Max: £ 55000

Currency Type: GBP

About The Opportunity

Our client is a UK‑based, purpose‑led organisation that works with public, private and third sector partners to design, test and scale practical innovations that improve outcomes for people and communities.

They are seeking a Group Systems & Cloud Engineer to take responsibility for the core technology platforms supporting the wider Group. Reporting to the Group Senior Technical Architect, you will manage identity and access, endpoints, SaaS platforms, security tooling and cloud infrastructure.

You will also support automation and infrastructure initiatives alongside the Group DevOps Engineer and act as a senior escalation point for the service delivery team.

Role & Responsibilities

As Group Systems & Cloud Engineer, you will take day‑to‑day ownership of the systems, platforms and infrastructure supporting the wider Group.

You will ensure these services remain secure, reliable and appropriately governed, while improving efficiency through automation and effective technical processes.

Your Responsibilities Will Include

• Managing the full identity lifecycle within JumpCloud, including onboarding, role changes and offboarding
• Maintaining SSO, SAML, OIDC and SCIM integrations across core SaaS platforms
• Administering Google Workspace, Microsoft 365 and Slack Enterprise Grid
• Managing the Groups Windows and macOS device fleet through MDM
• Maintaining endpoint policies, security configurations and operating system updates
• Supporting security platforms including CrowdStrike, Cloudflare One and Cloudflare WARP
• Administering cloud accounts, access, networking and security across AWS, GCP and Azure
• Monitoring platform health, investigating incidents and improving system reliability
• Automating operational processes using scripting and workflow tools
• Supporting infrastructure-as-code and CI/CD initiatives with the Group DevOps Engineer
• Maintaining DNS, system backups, recovery procedures and technical documentation
• Acting as a senior escalation point for complex service delivery issues
• Supporting compliance with Cyber Essentials, ISO 27001, UK GDPR and the Data Protection Act 2018
• Working with suppliers on upgrades, integrations and new Group entity onboarding
• Providing clear, approachable technical support to colleagues across the organisation

Qualifications

Key Requirements

You will be an experienced Systems, Cloud, Infrastructure or Workplace Technology Engineer with strong technical foundations and a proactive, service‑focused approach.

You Will Bring

• Strong experience administering Google Workspace or Microsoft 365
• Hands‑on experience with JumpCloud, Okta or another IdP/MDM platform
• Knowledge of SSO, SAML, OIDC, SCIM and automated provisioning
• Experience managing Windows and macOS endpoints through MDM
• Practical experience with AWS, GCP or Azure
• Scripting skills using Python, PowerShell, Bash or Google Apps Script
• Good knowledge of networking, DNS, VPCs and traffic security
• Strong troubleshooting skills and experience resolving complex technical issues
• Excellent communication, organisation and stakeholder management skills
• An understanding of security, data protection and access governance

Experience with Cloudflare One, CrowdStrike, Terraform, GitHub, CI/CD,

Cisco Meraki, Cyber Essentials or ISO 27001 would be advantageous.

Technology Environment

• Core technologies: Google Workspace, Microsoft 365, Slack Enterprise Grid, JumpCloud, Windows, macOS and AWS
• Further technologies: GCP, Azure, Cloudflare One, Cloudflare WARP, CrowdStrike, Terraform, GitHub, Google Apps Script and Cisco Meraki

Why Is This a Great Opportunity

Why Join?

This is a broad and influential engineering role offering ownership across identity, cloud, security, endpoints and automation within a purpose‑led organisation.

You will join a collaborative technology team, work with a modern technical environment and help improve the reliability, security and scalability of Group‑wide systems.

The organisation offers hybrid and flexible working and is committed to an inclusive workplace where different experiences and perspectives are valued.