Systems and Process Training Lead

RS Group plc; United Kingdom; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading company in Integrated Supply Solutions is seeking a Technical Systems and Process Training Lead for a 12-month contract. This role involves developing and delivering training materials for the new Sync system, collaborating with stakeholders, and ensuring successful training delivery across the UK and Europe. Ideal candidates will be experienced in ERP/MRO systems, possess strong leadership skills, and excel in communication.

Qualifications

• Experience in planning and delivering ERP/MRO/CRM training.
• Strong leadership and team management skills.
• Proficiency in developing diverse training materials.

Responsibilities

• Develop education and training plans for critical workstreams.
• Deliver engaging training sessions in various formats.
• Ensure alignment of training plans with project timelines.

Skills

Leadership

Communication

Presentation

Collaboration

Interpersonal Skills

Training Material Development

Relationship Management

Change Management

Time Management

Education

Bachelor's Degree in Education or relevant field

Job description

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Location: Warrington/home based (hybrid) / Client sites (UK/EMEA)

We have an exciting opportunity within our Digital Transformation team here at RS integrated Supply, which is part of RS Group, for a Technical Systems and Process Training Lead to join us on what initially will be a 12-month fixed term contract.

This role would suit someone who has prior experience working with complex enterprise ERP/MRO/CRM systems and must be prepared to engage in supporting multiple work streams throughout the implementation process.

What you will be doing:

• Develop education and training plans across critical workstreams, including the new “Sync” MRO System, Marketplace, Mobile and other assigned projects.
• Ensure alignment of training plans and deliverables with project timelines and objectives.
• Create, tailor and deliver technical programs to enhance the skills and knowledge of associates and clients adopting the new Sync system across various facilities in the UK and Europe.
• Collaborate with cross-functional stakeholders to define training needs, design role-specific education programs, and ensure alignment with organizational goals.
• Create comprehensive training materials incorporating process documentation, how-to guides, Standard Operating Procedures (SOPs) and videos for easy access and reference.
• Deliver engaging and interactive training sessions using a variety of formats, including instructor-led, virtual training, e-learning, workshops, and hands-on exercises.
• Ensure learning experiences drive adoption and proficiency among diverse internal and customer audiences.

What do I need to be successful?

If you have the following skills and experience, we want to hear from you:

• Proven experience in successfully planning and delivering ERP/MRO/CRM system training in a logical manner aligned with the business processes as part of new system implementation
• Strong leadership and team management skills, with the ability to motivate and inspire teams.
• Excellent communication, presentation, collaboration and interpersonal skills.
• Proficiency in developing diverse training materials, including e-learning modules, videos, written documentation, and reference guides.
• Experience of delivering training to both internal and external users
• Proficiency in working in ambiguous environments, where clarity may not always be readily available.
• Strong ability to build and manage relationships across all levels, including clients and stakeholders.
• Familiarity with IT change /transformation methodologies, including inputs and timelines, to ensure alignment with project goals.
• Ability to prioritize tasks effectively and manage time efficiently to meet project deadlines.
• Thorough understanding of Enterprise Resource Planning (ERP) systems concepts, functionalities, and implementation best practices.

We are RS Integrated Supply.

Across the industrial design, manufacturing and maintenance worlds, we’re the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses.

RS Integrated Supply is one of the world’s leading providers of Integrated Supply Solutions to manufacturing industries for the provision of MRO (indirect) products. Our portfolio consists of Procurement Services, Transactional Processing, Stores Management and Inventory Optimisation enabled by industry leading digital platforms. We deliver world class results to world class companies in industries such as Pharmaceuticals, Foods, Beverage, Automotive and Aerospace.

We are one team. We deliver brilliantly. We do the right thing. We make every day better. These are our values. They unite our c.9,000 global colleagues and differentiate us from our competition. They are a mix of how we work today and how we must step up for the future. Most importantly, it is one set of values shaped by our people, for our people.

Together, we can make great things happen. Aim for amazing and beyond.