Systems and Process Specialist

Hill HR Consultancy Ltd; Pershore; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading food consultancy in Pershore is seeking a proactive Systems and Process Specialist. Responsibilities include managing compliance with food safety standards, improving processes, and supporting audits. The ideal candidate has a degree in Food Science and strong analytical and communication skills. This full-time role offers a salary between £30k-£40k depending on experience, complemented by 30 days of holiday including bank holidays.

Benefits

30 days holiday including bank holidays

Opportunities for professional growth

Competitive salary and benefits

Qualifications

• Degree or equivalent experience in Food Science, Food Technology, or a related discipline.
• Demonstrable experience in Food manufacturing.
• Excellent communication and interpersonal skills.

Responsibilities

• Ensure compliance with customer codes of practice and industry standards.
• Maintain and improve HACCP, TACCP, and VACCP plans.
• Conduct regular internal audits and gap analyses.

Skills

Food safety standards knowledge

Food quality standards knowledge

Analytical skills

Problem-solving skills

Communication skills

Education

Degree in Food Science or related discipline

Job description

Company Overview:

At Red Deer Herbs, we are passionate about delivering the freshest, highest-quality
herbs and produce to our customers. We pride ourselves on our commitment to
food safety, quality, and sustainability, ensuring that our operations not only meet
but exceed customer and industry standards.

As we continue to grow, we are looking for a proactive, detail-oriented Systems and
Process Specialist to join our dynamic team and help us strengthen and maintain our technical and quality systems.

Role Overview:
The Systems and Process Specialist will play a critical role in ensuring that all
processes, procedures, and systems comply with customer codes of practice and
relevant industry standards. The ideal candidate will be responsible for managing
and continuously improving our food safety and quality systems, supporting audit
readiness, and liaising with customers on technical and compliance matters.

Key Responsibilities:
• Ensure compliance with customer codes of practice, industry standards, and
regulatory requirements (e.g., BRCGS, M&S, etc.).
• Maintain, review, and improve HACCP, TACCP, and VACCP plans.
• Conduct regular gap analyses and internal audits to identify areas for
improvement and drive corrective actions.
• Act as a key point of contact for customer technical queries and audits,
providing clear and professional communication.
• Support and facilitate external audits, including customer and third-party
audits, ensuring audit readiness at all times.
• Develop and deliver training programs for operational teams on food safety,
quality, and compliance requirements.
• Monitor and update documented systems (quality manuals, standard
operating procedures, records, etc.).
• Work collaboratively with production, purchasing, sales, engineering,
technical and hygiene to ensure smooth implementation of systems and
processes.
• Ensure the hygiene cleaning is carried out to good standards and work with
the team to support in delivering a clean factory, ready for production to
commence daily.
• Analyse trends and data to proactively identify risks and opportunities for
improvement.
• Support the introduction of new products and processes from a technical
and compliance perspective.

Key Requirements:
• Degree or equivalent experience in Food Science, Food Technology, or a related
discipline. Demonstrable experience in Food manufacturing
• Strong understanding of food safety and quality standards (e.g., HACCP,
TACCP, VACCP).
• Knowledge of customer codes of practice and major standards (e.g., BRCGS;
M&S etc). Where experience has not been with M&S for example, support will be
available to learn the standard.
• Experience in preparing for and supporting audits and customer visits.
• Excellent communication and interpersonal skills, with an ability to work cross
functionally and liaise with customers.
• Strong analytical and problem-solving skills.
• Meticulous attention to detail and highly organised.
• Proactive, self-motivated, and able to work independently as well as in a
team environment.

Desirable:
• Previous experience in the fast-paced food industry
• Internal auditor qualification.
• Experience in customer-facing

What We Offer:
• The opportunity to work in an industry-leading, innovative business.
• A supportive and passionate team environment.
• Opportunities for professional growth and development.
• Competitive salary and benefits package.

This role is based on a 39-hour contract and must be flexible in all aspects of working patterns as weekend working will be expected when necessary. The salary range is £30k-£40k, dependent on skills and experience.
Red Deer Herbs offer 30 days' holiday (including 8 bank holidays).