Systems Analyst - Supply Chain Management

UK Health Security Agency; Telford; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading health organization based in Telford seeks a proactive Systems Analyst to enhance their Supply Chain Management systems. The successful candidate will be responsible for system support, troubleshooting, and user engagement to ensure operational excellence. A competitive salary between £40,000 and £50,000, plus a 15% bonus, is on offer for this 12-month fixed-term contract, with the potential for extension.

Benefits

Market Pay Supplement up to £5,000

15% performance bonus

Potential contract extension

Qualifications

• Experience in managing a Supply Chain Management system.
• Experience delivering systems support in ITIL-aligned organizations.
• Demonstrable ability to engage and communicate technical concepts with stakeholders.

Responsibilities

• Support end-user processes across Oracle Fusion SCM applications.
• Ensure MaPS SCM system procedures are fully documented.
• Provide systems application support to resolve end-user problems.
• Engage with stakeholders to identify opportunities for improvement.

Skills

Managing a Supply Chain Management system

Delivering systems support within an ITIL-aligned organization

Inventory and cost management

Engagement with stakeholders

Excellent written and verbal communication

Education

Degree in Computer Science, Information Technology, Cybersecurity, Data Science, or Software Engineering

Foundation level certificate in Supply Chain Management, Procurement, Accounts Payable, or Order Management

Job description

Overview

We're looking for a proactive and detail-oriented Systems Analyst to join our team to deliver professional and high-quality system support to MaPS. MaPS (Money and People System) is a critical platform underpinned by Oracle Cloud Infrastructure and a comprehensive suite of Oracle Fusion applications including HR, ERP, SCM, EPM, reporting and analytics modules. MaPS facilitates optimum decision making and financial management across the agency. The post holder will play a key role in supporting and developing our Supply Chain Management (SCM) systems, ensuring smooth operations and continuous improvement.

Responsibilities

• Administer, troubleshoot and support end‑user processes across Oracle Fusion Supply Chain Management (SCM) applications including procurement, order management, inventory management, costing, and expenses.
• Become an expert in SCM end‑to‑end processes.
• Ensure that the MaPS SCM system procedures and processes are fully documented.
• Support the development of the MaPS SCM systems, including identifying requirements for external suppliers.
• Perform regular patch testing.
• Review the system for data‑specific non‑compliance and monitor data quality.
• Engage with stakeholders to identify opportunities for improvement.
• Provide systems application support to ensure rapid solutions to end‑user problems.
• Provide information and reports to support decision‑making across the agency.
• Provide advice on technical aspects of requirements for system development and integration.
• Understand and apply relevant technical strategies, policies, standards, and practices.
• Support the assurance of technical documentation and solutions in alignment with UKHSA strategic objectives.
• Support the development of support and training documentation and courses to keep users up to date.
• Assist with detailed analysis of requirements to arrive at credible and coherent solutions.
• Liaise with other teams, communicating technical concepts and complex issues clearly and accurately.
• Assist in ensuring the security of the supply chain systems and associated data.

Qualifications

• Experience in managing a Supply Chain Management system.
• Experience delivering systems support within an ITIL‑aligned organisation.
• Experience managing inventory, cost management and accounts payable within an ERP system.
• Demonstrable knowledge of managing change through the product delivery life cycle.
• Demonstrable ability to engage and communicate technical concepts and complex issues with key stakeholders at the operational and strategic level.
• Excellent written and verbal communication skills.
• A degree in Computer Science, Information Technology, Cybersecurity, Data Science, or Software Engineering.
• Alternatively, a foundation level certificate in Supply Chain Management, Procurement, Accounts Payable, Accounts Receivable, or Order Management.

Benefits

• Market Pay Supplement up to £5,000.
• Salary range £40,000 – £50,000 plus 15% bonus.
• 12‑month fixed‑term contract; potential extension.