MWH Treatment are seeking a proactive and highly organised Digital & SHEQ Systems Support professional to provide critical support to both the Digital and SHEQ departments. This hybrid role plays a pivotal part in maintaining and improving system access, digital tool functionality, and user support across multiple platforms.
Responsibilities
Initial Projects (First 3–4 Months):
- System Migration: Transfer SHEQ forms from SharePoint and existing Field system to new system, involving detailed copy-paste and administrative work.
- Configuration: Build and configure administrative settings within new competency management system.
Ongoing Duties:
- System Access & Support:
- Act as the first point of contact for access and support across core systems:
- Construction / SHEQ Field System
- Competency Management System
- 360 Photo System
- Digital Site Signage System (TBC)
- Asset Tracking Systems (TBC)
- System Management & Configuration:
- Action and manage change requests such as:
- Adding new forms
- Creating/updating Inspection & Test Plans (ITPs)
- Building dashboards and reports
- Update form templates and workflows in line with parent company updates.
- User Training & Onboarding:
- Manage digital training requests:
- Deliver remote assistance
- Schedule on-site sessions in collaboration with training leads
- Ensure system access for all new starters and integrate into the new starter onboarding process.
- Monitor team changes and coordinate refresher training sessions as needed.
- Project Setup & Maintenance:
- Build project-specific ITPs, and configure assets, locations, and zones within systems.
- Set up and maintain digital tools before project commencement.
- Maintain consistency and quality of project standards including dashboards and reports.
- Digital Site Signage Administration:
- Upload site team content and ensure all signage meets CMDP standards and communication protocols.
Candidate Requirements
Skills & Experience:
- Experience with digital construction systems such as Trimble Field View, BIM 360 Field is desirable but not essential
- Strong administrative and organisational skills.
- Comfortable with system configuration, user support, and managing digital content.
- Excellent communication skills and ability to deliver training and support
- Experience working in a construction, engineering, or SHEQ-focused environment is advantageous.
Personal Attributes:
- Tech-savvy and process-oriented
- Self-motivated with the ability to manage time effectively across diverse tasks
- Comfortable working independently and remotely
- Detail-focused with a commitment to maintaining high data quality and consistency