Systemic Anti-Cancer Therapy (SACT) Scheduler and Receptionist

The Christie NHS Foundation Trust; Manchester; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading cancer treatment center in Manchester is looking for a dedicated individual to manage patient bookings and support clinical teams with administration. The role requires excellent communication skills and the ability to work as part of a team. Flexible working hours are essential, including some weekends and Bank Holidays. Appropriate training will be provided for trust systems, making a good knowledge advantageous.

Qualifications

• Ability to manage own workload.
• Willingness to cover reception duties and work flexible shifts.

Responsibilities

• Booking SACT treatment for patients.
• Communicating with patients and relatives face to face and by phone.
• Providing support to clinical teams with administrative tasks.

Skills

Excellent communication skills

Teamwork

Computer proficiency

Job description

Role Overview

The post holder's role will include the booking of patients SACT treatment, and booking outpatients appointments, communicating with patients and relatives both face to face and on the phone, ensuring patients receive their appointments in a timely manner. Other administration skills will be required to support the clinical teams.

Responsibilities

• Booking SACT treatment for patients.
• Booking outpatients appointments.
• Communicating with patients and relatives face to face and by phone.
• Ensuring patients receive their appointments in a timely manner.
• Providing support to the clinical teams with administrative tasks.

Working Hours

The successful candidate will be required to cover reception duties and work a variety of shifts between 7.30am and 6pm throughout the week, with an expectation to work some Bank Holidays and Saturdays on rotation.

Key Skills

• Excellent communication skills.
• Ability to work as part of a team and manage own workload.
• Proficiency in computer use, including trust systems.
• Training will be provided for trust systems, but a good knowledge is advantageous.

About The Christie

The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15 % of patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.