System Testing Administrator - 15hrs

NHS; Warwick; Remote; GBP 60,000 - 80,000; Part time

Job summary

A leading charity providing essential reproductive healthcare is seeking a System Testing Administrator. This role focuses on supporting internal systems through testing and documentation, requiring meticulous attention to detail and IT confidence. You'll help maintain quality and performance, assisting users in navigating system features while promoting healthcare services.

Benefits

34 days annual leave per year

Employee benefits programme

Qualifications

• Strong IT confidence with admin or QA experience.
• Good written communication and documentation skills.
• Understanding of data protection and information security.

Responsibilities

• Running structured system tests and documenting results.
• Responding to helpdesk tickets and assisting with day-to-day user issues.
• Supporting the development team by identifying and retesting issues.

Skills

Attention to detail

Clear communication

Troubleshooting

Education

English and Maths qualification (GCSE A to C or Functional Skills Level 2)

Tools

Microsoft Office

Jira

Job description

Go back British Pregnancy Advisory Service (BPAS)

System Testing Administrator - 15hrs

Information:

This job is now closed

Job summary

Are you organised, IT-confident, and enjoy helping systems run smoothly?

Do you have a good eye for detail and want to support software that makes a real difference?

Were looking for a System Testing Administrator to support the ongoing quality and performance of BPAS' internal systems. This is an ideal role for someone with experience in admin, helpdesk support, or system testing, who enjoys following clear processes and solving practical problems.

• This is not a developer or engineering role no programming required. The focus is on testing, documenting, and supporting users of internal systems.
• Perfect for someone who enjoys detail-oriented work and has experience supporting or working with IT systems in an admin or operational setting.

About the Role

The System Testing Administrator plays an important part in maintaining the Booking and Client Administration Systems (BIS and CAS), which support clinical and operational services at BPAS. You'll work with our development and support teams to test system updates, assist users, and help ensure systems are working as they should.

Your work directly supports the quality of care we provide to clients by keeping internal systems accurate, safe, and easy to use

Main duties of the job

• Running structured system tests and documenting results
• Supporting the development team by identifying and retesting issues
• Helping staff understand how to use system features
• Responding to helpdesk tickets and assisting with day-to-day user issues
• Supporting the Administration and Testing Lead with wider IT admin and support tasks
• Following data protection and information governance policies at all times

About You

You don't need a degree just strong IT confidence, attention to detail, and a proactive attitude.

We're looking for someone who is:

• Reliable, methodical, and organised
• Comfortable working with internal IT systems and troubleshooting issues
• A clear communicator (written and verbal)
• Able to follow processes and document their work accurately
• Happy to work remotely and independently with support from a small team

Please note: Internally at BPAS, this role is referred to as a Test Engineer. For external recruitment purposes and market alignment, we are advertising it as System Testing Administrator to better reflect the level and focus of the position.

About us

British Pregnancy Advisory Service (BPAS) is the UK's largest independent women's reproductive healthcare charity. We work mainly on behalf of the NHS across the country providing abortion, contraception, STI testing & treatment. We specialise in evidence-based, not-for-profit care reproductive healthcare.

Working with us:

Alongside a supportive and friendly working environment, BPAS has generous benefits:

• 34 days annual leave per year
• You will have access to our employee benefits programme through BHSF which includes special health & wellbeing services & lifestyle offers for you & your family. This includes various salary sacrifice schemes, counselling services & free private GP appointments.

BPAS is committed to safeguarding & promoting the welfare of vulnerable adults, children & young people through a safer recruitment framework. This includes a thorough selection process & a number of pre-employment checks.

Job responsibilities

The full job description can be found in the additional documents for you to download and review.

Further Information:

We may close this advert early if we receive a high number of applications that reflect the skills and experience required for the role. We aim to keep it open long enough to ensure a diverse and representative applicant pool, so early applications are strongly encouraged.

If you have any questions about the role, the process, or require adjustments to support your application, please don't hesitate to get in touch were happy to help.

Salary: £25,293 to £28,552- pro-rata for part-time hours, depending upon skills and experience.

Hours: 15 hours per week

Tuesday 12:00 - 17:00

Thursday 12:00 - 17:00

Location: Home based - attendance at head office when business needs requires - Leamington Spa, CV34 6RQ

Interested so far? Don't delay, apply today!

The Small Print: All applicants must be pro-choice.

If you do not hear from us within 2 weeks of the closing date, unfortunately you will not have been shortlisted on this occasion.

References: All offers of employment are conditional based on satisfactory pre-employment checks. We require applicants to provide 5 years of employment references including information on reasons for leaving and any gaps in employment.

Person Specification

Qualifications

• English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2

Experience

• Confident IT user (e.g., Microsoft Office, Windows, ticketing systems like Jira)
• Experience working in an administrative, support, or QA role
• Good written communication and documentation skills
• Understanding of data protection and information security (GDPR)
• Previous experience testing software or working with clinical/admin systems
• Familiarity with structured testing or system release processes
• Experience supporting users in a helpdesk or service environment

General

• Do you support women's right to chose abortion?
• This role is for 15 hours per week on Tuesday, Wednesday and Thursday based at home with occasional travel to Head Office in Leamington Spa. Can you commit to this shift pattern?
• Are you the family or friend of a current BPAS employee? If yes, please state the name and the nature of the relationship.
• Please list any further information you wish to add in support of your application for this role.

Employer name

British Pregnancy Advisory Service (BPAS)

£25,293 to £28,552 a yearpro-rata for part time- Depending on skills and experience