System Technician

AtkinsRéalis; Skelmersdale; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading engineering firm in Skelmersdale seeks a System Technician to support the administration and operation of the Brightly Confirm system. The role involves user support, data management, and system monitoring. Ideal candidates have experience with asset management systems and troubleshooting skills. Join a diverse team focused on innovative solutions for transport and infrastructure.

Qualifications

• Strong attention to detail with experience in data entry, validation, and reporting.
• Basic IT troubleshooting skills and understanding of database structures.
• Experience with Brightly Confirm or similar asset management systems.

Responsibilities

• Assist system users with queries and troubleshooting issues.
• Input, validate, and maintain records within Confirm.
• Support the System Administrator in monitoring system performance.

Skills

Experience with Brightly Confirm or similar asset management systems

Strong attention to detail

Basic IT troubleshooting skills

Experience in highways, transportation, or infrastructure industries

Basic SQL knowledge

Job description

Are you ready to take up a vital role in shaping some of our exciting projects?

Join our talented team, where everyone has a voice, and together we face our clients' problems head-on. We foster a diverse and inclusive work environment where world-class talent knows no distinctions.

We support different priorities with flexible and remote working options. Talk to us about what works best for you — from reduced weeks to extra leave during school holidays. If you're returning from a career break, ask how we can help you transition back into work with us.

We are seeking a System Technician to support the administration, maintenance, and operation of the Brightly Confirm system for the M25 Strategic Road Network. This role ensures data accuracy, troubleshoots issues, and assists users with system functionality. Working under the System Administrator, you will provide frontline technical support, contribute to system improvements, and help maintain the system's reliability.

Your Responsibilities

• User Support: Assist system users, including maintenance teams and planners, with queries and troubleshooting basic issues.
• Data Management: Input, validate, and maintain accurate records of assets, inspections, and work orders within Confirm.
• System Monitoring: Support the System Administrator in monitoring system performance, identifying issues, and escalating where necessary.
• Training & Guidance: Provide basic training to end-users on system functionality and best practices.
• Configuration Support: Assist in updating workflows, templates, and settings within the system as directed.
• Reporting & Analysis: Help generate system reports and dashboards for management and operational teams.

What You Bring

• Experience with Brightly Confirm or similar asset management systems.
• Strong attention to detail with experience in data entry, validation, and reporting.
• Basic IT troubleshooting skills and understanding of database structures.
• Experience in highways, transportation, or infrastructure industries.
• Basic SQL knowledge and understanding of system integrations.

Why Work for AtkinsRéalis?

Our Transportation teams are reinventing transport for a challenging yet exciting future. We create innovative ideas and smart solutions for cities, people, and the environment. You'll work alongside top industry professionals, solving challenges that combine traditional engineering with new technologies. As part of our organization, you'll help deliver projects that benefit governments and communities, while improving our environmental performance and enabling others to do the same.

Security Clearance

This role may require security clearance, which is contingent upon obtaining the relevant level. The vetting process is managed by UKSV and may require proof of UK residency for 5 years or longer. Please do not mention or include security clearance details in your application or CV.

We are committed to diversity and inclusion, offering family-friendly policies, flexible working, and employee networks to support staff from all backgrounds. We value applications from all cultures, abilities, and perspectives.

#CPSJobs

Worker Type: Employee

Job Type: Regular

At AtkinsRéalis, we believe that diverse characteristics, backgrounds, and perspectives enrich our team and make us a world-class organization.