System Technician

Snc-Lavalin; Potters Bar, Leatherhead; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading engineering firm is seeking a System Technician to provide crucial support for the Brightly Confirm system. This role involves ensuring data accuracy, troubleshooting user issues, and assisting in system management. The ideal candidate will have experience with asset management systems, strong attention to detail, and basic IT troubleshooting skills. Flexible working options are available.

Qualifications

• Experience with Brightly Confirm or similar systems.
• Basic SQL knowledge and understanding of system integrations.

Responsibilities

• Assist users with troubleshooting issues and provide system support.
• Input and validate accurate records of assets and inspections.
• Support the System Administrator in monitoring system performance.

Skills

Attention to detail

Basic IT troubleshooting

Tools

Brightly Confirm

SQL

Job description

Are you ready to take up a vital role in shaping some of our exciting projects?

How about joining our talented team, where everyone has a voice, and together we face our clients' problems head-on. It's a diverse and inclusive work environment where world-class talent knows no distinctions.

We know that different people have different priorities, which is why we're here to support you. Flexible and remote working is a central part of our culture. So talk to us about what's ideal for you – from reduced weeks to buying more leave over school holidays. And if you're returning from a career break, ask us how we can help you transition back into work with us.

We are looking for a System Technician to support the administration, maintenance, and operation of the Brightly Confirm system for the M25 Strategic Road Network. This role is crucial in ensuring data accuracy, troubleshooting issues, and assisting users with system functionality. Working under the System Administrator, you will provide frontline technical support, contribute to system improvements, and help maintain the reliability of the asset management system.

Your Purpose:

• User Support: Assist system users, including maintenance teams and planners, with queries and troubleshooting basic issues.
• Data Management: Input, validate, and maintain accurate records of assets, inspections, and work orders within Confirm.
• System Monitoring: Support the System Administrator in monitoring system performance, identifying issues, and escalating where necessary.
• Training & Guidance: Provide basic training to end-users on system functionality and best practices.
• Configuration Support: Assist in updating workflows, templates, and settings within the system as directed.
• Reporting & Analysis: Help generate system reports and dashboards for management and operational teams.

What you can bring:

• Experience working with Brightly Confirm or similar asset management/maintenance management systems.
• Strong attention to detail with experience in data entry, validation, and reporting.
• Basic IT troubleshooting skills and an understanding of database structures.
• Experience in highways, transportation, or infrastructure industries.
• Basic SQL knowledge and an understanding of system integrations.

Why work for AtkinsRéalis ?

Our Transportation teams are reinventing transport for a challenging yet exciting future. We're creating new ideas and smart solutions for cities, people and the environment. You'll be working alongside some of the top people in our industry, solving challenges that bring together traditional engineering and new technologies. As part of our organisation, you'll be in a privileged position, delivering what's right for governments and communities. You'll be helping us to improve our leading environmental performance while enabling others to do the same.

Security clearance :

This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.

We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.

#LI-UK#LI-ATKINS #LI-Transportation #CPSJobs

Worker Type

Employee

Job Description

Are you ready to take up a vital role in shaping some of our exciting projects?

How about joining our talented team, where everyone has a voice, and together we face our clients' problems head-on. It's a diverse and inclusive work environment where world-class talent knows no distinctions.

We know that different people have different priorities, which is why we're here to support you. Flexible and remote working is a central part of our culture. So talk to us about what's ideal for you – from reduced weeks to buying more leave over school holidays. And if you're returning from a career break, ask us how we can help you transition back into work with us.

We are looking for a System Technician to support the administration, maintenance, and operation of the Brightly Confirm system for the M25 Strategic Road Network. This role is crucial in ensuring data accuracy, troubleshooting issues, and assisting users with system functionality. Working under the System Administrator, you will provide frontline technical support, contribute to system improvements, and help maintain the reliability of the asset management system.

Your Purpose:

• User Support: Assist system users, including maintenance teams and planners, with queries and troubleshooting basic issues.
• Data Management: Input, validate, and maintain accurate records of assets, inspections, and work orders within Confirm.
• System Monitoring: Support the System Administrator in monitoring system performance, identifying issues, and escalating where necessary.
• Training & Guidance: Provide basic training to end-users on system functionality and best practices.
• Configuration Support: Assist in updating workflows, templates, and settings within the system as directed.
• Reporting & Analysis: Help generate system reports and dashboards for management and operational teams.

What you can bring:

• Experience working with Brightly Confirm or similar asset management/maintenance management systems.
• Strong attention to detail with experience in data entry, validation, and reporting.
• Basic IT troubleshooting skills and an understanding of database structures.
• Experience in highways, transportation, or infrastructure industries.
• Basic SQL knowledge and an understanding of system integrations.

Why work for AtkinsRéalis ?

Our Transportation teams are reinventing transport for a challenging yet exciting future. We're creating new ideas and smart solutions for cities, people and the environment. You'll be working alongside some of the top people in our industry, solving challenges that bring together traditional engineering and new technologies. As part of our organisation, you'll be in a privileged position, delivering what's right for governments and communities. You'll be helping us to improve our leading environmental performance while enabling others to do the same.

Security clearance :

This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.

We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.

#LI-UK#LI-ATKINS #LI-Transportation #CPSJobs

Worker Type

Employee

Job Type

Regular

At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.

About Us

Created by the integration of long-standing organizations dating back to 1911, AtkinsRéalis is a world-class engineering services and nuclear company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data and technology to transform the world's infrastructure and energy systems. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in strategic sectors such as Engineering Services, Nuclear and Capital. News and information are available at Atkinsrealis or follow us on LinkedIn .