System Support Technician

NHS Scotland; South Queensferry; On-site; GBP 30,000 - 40,000; Full time

Job summary

NHS National Services Scotland is seeking an ICT Systems Support Technician in South Queensferry. The successful candidate will have expert knowledge in desktop OS, server roles, and various ICT systems, providing crucial support in a 24/7 environment. This role requires travel across Scotland and involves participating in an on-call rota, ensuring that a high level of service is maintained.

Qualifications

• In-depth knowledge of various ICT Systems required.
• Experience in a 24/7 operational environment essential.
• Understanding of backup and disaster recovery strategies.

Responsibilities

• Working as part of the Systems Support Team.
• Participating in a 24/7 on-call rota.
• Providing hardware and software support.

Skills

Windows 10 & 11 OS Desktop Support

Windows 2016/2019/2022 Server Roles

SQL Server Console Management

SCCM Application Deployments

Microsoft 365 Application Suite Support

Azure AAD / Intune / Exchange

PowerShell Scripting

Active Directory & Group Policy Management

Hardware and Software support

Tools

VMware

Helpdesk Ticketing systems

Job description

SCOTTISH AMBULANCE SERVICE

ICT Systems Support Technician

South Queensferry

We are currently looking to recruit an ICT Systems Support Technician to work as part of our Systems Support Team.

The post holder is required to have an in-depth specialist knowledge of the following ICT Systems, operating in a 24/7 environment, combined with practical experience with a number of the following: -

Windows 10 & 11 OS Desktop Support

Windows 2016, 2019 and 2022 Server Roles & Features

SQL Server Console Management

SCCM Application Deployments / Collection Management

Windows Remote Desktop Services

Microsoft 365 Application Suite Support

Azure AAD / Intune / Exchange

VMware and Azure experience

PowerShell Scripting experience

Active Directory & Group Policy Management

Hardware and Software support

Installation and configuration of commercial and bespoke software applications

Understanding of backup and disaster recovery strategies and solutions

Helpdesk Ticketing systems

The post will be based at our office in South Queensferry, Edinburgh.
The role involves participating in a 24/7 on call rota.
The role will involve some travel throughout Scotland and possible overnight stays.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.

As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK websitehere.

Please note that SAS is NOT licensed to issue certificates of sponsorship under current UK Visas and Immigration (UKVI) regulations. Applicants must have the right to work in the UK without requiring sponsorship to work with us.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.