System Support Technician

NHS Ayrshire & Arran; City of Edinburgh; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare service provider is seeking an ICT Systems Support Technician based in South Queensferry, Edinburgh. You will support various ICT systems and participate in a 24/7 on call rota. The role requires in-depth knowledge of systems, desktop support, and hardware/software management. Applicants must have permission to work in the UK and be committed to equality and diversity.

Responsibilities

• Work as part of the Systems Support Team.
• Participate in a 24/7 on call rota.
• Travel throughout Scotland and possible overnight stays.

Skills

Windows 10 & 11 OS Desktop Support

Windows 2016, 2019 and 2022 Server Roles & Features

SQL Server Console Management

SCCM Application Deployments / Collection Management

Windows Remote Desktop Services

Microsoft 365 Application Suite Support

Azure AAD / Intune / Exchange

VMware experience

PowerShell Scripting

Active Directory & Group Policy Management

Hardware and Software support

Installation and configuration of software applications

Understanding of backup and disaster recovery

Helpdesk Ticketing systems

Job description

Overview

ICT Systems Support Technician – South Queensferry, Scottish Ambulance Service

Responsibilities

• We are currently looking to recruit an ICT Systems Support Technician to work as part of our Systems Support Team.
• The post holder is required to have an in-depth specialist knowledge of the following ICT Systems, operating in a 24/7 environment, combined with practical experience with a number of the following:
  • Windows 10 & 11 OS Desktop Support
  • Windows 2016, 2019 and 2022 Server Roles & Features
  • SQL Server Console Management
  • SCCM Application Deployments / Collection Management
  • Windows Remote Desktop Services
  • Microsoft 365 Application Suite Support
  • Azure AAD / Intune / Exchange
  • VMware and Azure experience
  • PowerShell Scripting experience
  • Active Directory & Group Policy Management
  • Hardware and Software support
  • Installation and configuration of commercial and bespoke software applications
  • Understanding of backup and disaster recovery strategies and solutions
  • Helpdesk Ticketing systems
• The post will be based at our office in South Queensferry, Edinburgh.
• The role involves participating in a 24/7 on call rota.
• The role will involve some travel throughout Scotland and possible overnight stays.

Notes on employment eligibility

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visas and Immigration Service.

As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK website here.

Please note that SAS is NOT licensed to issue certificates of sponsorship under current UK Visas and Immigration (UKVI) regulations. Applicants must have the right to work in the UK without requiring sponsorship to work with us.

Equal Opportunity

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.