System Support Assistant

Moray Council; Ecclesmachan; On-site; GBP 1,000 - 34,000; Full time

Job summary

A local council seeks an assistant for the System Support Manager to oversee the administration of Economic Growth and Development's computerised systems. This role includes training staff in system usage, maintaining procedures, and producing analytical reports, requiring strong organisational and communication skills.

Qualifications

• Experience in systems administration of computerised systems.
• High level of accuracy in work.
• Ability to develop, maintain and review Procedures and Processes.

Responsibilities

• Administer Economic Growth and Development's computerised systems.
• Provide staff training and guidance.
• Design and produce reports for service monitoring.

Skills

Analytical skills

Organisational skills

Communication skills

Teamwork

Self-initiative

Education

College certificates or equivalent

ECDL

Tools

Word

Excel

Access

Power BI

Job description

To assist the System Support Manager as required and where delegated by administering Economic Growth and Development' computerised systems and carry out staff training in the use of the systems and any procedures required.

Requirements

The provision of advice, guidance to staff in relation to matters concerning the computerised systems and administration within Economic Growth and Development.

Carry out systems administration of computerised systems within Economic Growth and Development. Review and maintain business procedures.

Participation in training and development activities, as trainer and trainee, as required.

Designing and producing reports for Managers to monitor the effectiveness of their services through the use of reporting software.

Provide cover for the other System Support staff within Economic Growth and Development.

Liaise with the Council’s ICT Section on all ICT related items within Economic Growth and Development.

Contributing to the effectiveness of the service.

The Individual

Ability to develop, maintain and review procedures

Experience of systems administration of computerised systems

Educated to a high standard, including college certificates (or equivalent)*

Minimum qualification of ECDL *

High level of accuracy in work

Good organisational skills

Ability to work within a team

Ability to work on own initiative

Ability to absorb and process technical information

Ability to develop, maintain and review Procedures and Processes

Knowledge and experience of various software packages, including Word, Excel, Access and Power BI

Excellent analytical skills

Ability to handle multiple tasks concurrently

Ability to develop, review and monitor work systems and data management

Ability to relate well with all levels of staff

Excellent communication skills both oral and written

Willingness to work in a demanding position where a flexible and corporate approach is required

Willingness to accept direction/delegation

Ability to work in an open plan office

Closing date: 4 July 2025.

Interviews to be held week commencing 7 July.

Starting Salary: Grade 7, £33,439.90 or £17.74 per hour.

36.25 hours per week, 52 weeks per year.

For further information, please contact Kevin Belton, Systems Support Manager. [e-mail].