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System Support Analyst
VIQU Limited
Widnes
On-site
GBP 35,000 - 50,000
Full time
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Job summary
A leading company in the health and social care sector is seeking an ERP Support Analyst with expertise in Agresso/Unit4. The successful candidate will play a key role in system analysis and support, ensuring optimal functionality of business systems. This permanent position demands strong ERP support experience, familiarity with HR and Payroll systems, and excellent problem-solving abilities.
Qualifications
- Experience with application support in HR/Payroll settings.
- Familiarity with Microsoft 365 administration.
- Understanding of networking concepts such as TCP/IP, DNS, DHCP.
Responsibilities
- Gather and analyze business requirements to improve system functionality.
- Document system specifications and workflows.
- Manage and support all End-User Computing platforms including desktops, laptops, and virtual desktops.
Skills
Education
Tools
Job description
- System Analyst jobs in the United Kingdom
WA8 6AA Widnes, North West VIQU Limited
Posted 1 day ago
permanent
ERP System Support (Agresso/Unit4)
VIQU has partnered with one of the UKs largest health and social care charities in a search for as ERP Support Analyst with a speciality in Agresso/Unit4.
You'll need:
- Proven experience in HR and/or Payroll systems support.
- Familiarity with Agresso / Unit4 ERP (ideally with knowledge of FlexiTables, Farms AG16,.
WHJS1_UKTJ
This advertiser has chosen not to accept applicants from your region.
Posted 20 days ago
We are seeking an experienced and detail-oriented System Analyst and EUC Administrator to join our IT team in the UK. This dual-role position is key to ensuring that our business systems function optimally and that our end users have a secure, efficient, and well-maintained computing environment. The successful candidate will play a critical role in analysing business requirements, managing EUC solutions, and providing technical support to ensure the reliability and performance of IT systems.4Skills and Experience: Essential:
Proven experience as a Systems Analyst and/or EUC Administrator in a medium to large enterprise.
Strong knowledge of Microsoft Windows OS, Microsoft 365, Active Directory, and Group Policy.
Experience with endpoint management tools (e.g., Intune, SCCM, JAMF).
Familiarity with ITSM tools such as ServiceNow or Jira Service Desk.
Solid understanding of networking concepts (TCP/IP, DNS, DHCP, VPN).
Experience with application packaging and deployment.
Strong problem-solving skills and attention to detail.
Excellent communication and documentation skills.
Desirable:Experience with Citrix, VMware Horizon, or other VDI solutions.
Scripting knowledge (e.g., PowerShell, Bash).
Understanding of cybersecurity best practices.
ITIL Foundation certification or experience working in an ITIL-based environment.
Experience in compliance and audit reporting (ISO27001, GDPR).
RequirementsSystem Analysis:Gather and analyse business requirements from stakeholders to improve system functionality and user experience.
Document system specifications, use cases, and workflows.
Collaborate with developers, product owners, and other IT teams to ensure successful solution implementation.
Monitor and evaluate existing systems to identify improvement opportunities.
Conduct system testing and validation procedures.
Develop and maintain technical documentation and user manuals.
Act as a liaison between technical teams and business users.
EUC Administration:Manage and support all End-User Computing platforms including desktops, laptops, mobile devices, virtual desktops (VDI), and remote access solutions.
Configure, deploy, and maintain operating systems, software applications, and security patches.
Administer Microsoft 365 suite including Teams, OneDrive, SharePoint, and Exchange Online.
Manage and maintain endpoint security solutions (e.g., antivirus, encryption, mobile device management).
Implement and monitor compliance with corporate IT policies and standards.
Provide 2nd and 3rd line support for EUC-related incidents and service requests.
Maintain inventory of hardware and software assets through ITSM/CMDB tools.
Posted 26 days ago
permanent
ERP & IT Support Specialist
Norwich (with occasional hybrid working possibilities)
Permanent
£35,000-50,000 depending on experience
Are you passionate about IT and ERP systems? Do you have a knack for simplifying processes and supporting business-critical applications? We're working with a business in Norwich that's looking to hire an ERP & IT Support Specialist to join their team.
This is an exciti.
WHJS1_UKTJ
Widnes, North West VIQU Limited
Posted 1 day ago
permanent
ERP System Support (Agresso/Unit4)
VIQU has partnered with one of the UKs largest health and social care charities in a search for as ERP Support Analyst with a speciality in Agresso/Unit4.
You'll need:
- Proven experience in HR and/or Payroll systems support.
- Familiarity with Agresso / Unit4 ERP (ideally with knowledge of FlexiTables, Farms AG16,.
Posted 8 days ago
full time
This Global Engineering Plc are looking for an IFS System Admin & Development Analyst to support the Lead Analyst in the 'day to day' technical aspects of the IFS solution. The role will grow over time as you learn the duties and responsibilities, with a long-term possibility of taking over the leadership of this area of IFS
Description
This Global Engineering Plc are looking for an IFS System Admin & Development Analyst to support the Lead Analyst in the 'day to day' technical aspects of the IFS solution. The role will grow over time as you learn the duties and responsibilities, with a long-term possibility of taking over the leadership of this area of IFS. You will be part of a global ERP team supporting, designing & implementing new functionality to meet global requirements of the markets and the businesses to enable the company to drive the benefits from the ERP solution and its surrounding processes.
You will be expected to ensure that all system administration, database and technical aspects of the IFS solution are maintained according to global standards and expectations of the business, that support is provided within the agreed service level targets and that solution improvements are managed to deliver the correct benefits to the business in line with expected priorities.
The role will encompass many aspects of IT proficiency including but not limited to; SQL solution coding, Data analysis, Technical feasibility studies, Database and process improvements and efficiencies, Report design and user administration. It will also involve close collaboration with external auditors, business end users, global functional leaders and senior management therefore the ability to convey technical solutions to non-IT staff is essential.
Key Responsibilities:
- Development of custom technical solutions to meet business needs within the ERP system.
- Support the System Admin & Development Lead in the various day-to-day activities and provide cover for them, where requested, during agreed periods and maintenance weekends.
- Maintenance of all reporting and documentation relating to the solution.
- Review of developments completed by other technical analysts for quality, consistency, integrity and security.
- Provide estimates for solution delivery both for yourself and other members of the team in accordance with agreed plans and communicate expected delivery dates to the business clearly and in line with agreed processes.
- Help to enforce the use of standard processes and practices by the solution team members, providing guidance and coaching where needed.
- Where appropriate, take the lead role in meetings with the business to help support and discuss improvements.
Key Skills & Experience:
- Good knowledge of PL/SQL language
- Good knowledge of Oracle database administration
- Good knowledge of General IT systems
- Proven logical / methodical approach to challenging scenarios
- A desire to learn and develop your technical skills
- A desire to help guide the designing and implementing business processes, systems or solutions
- Ability to travel internationally / Fluency in English
- Computing degree or equivalent relevant qualification (Desirable)
- Other computer language skills and wider knowledge (Desirable)
- Knowledge of IFS ERP or other ERP systems (Desirable)
- Knowledge of Linux (Desirable)
- Proven experience of working in a professional environment and working with non-IT business stakeholders.
- Excellent collaboration and communications skills including remote relationships.
- Actively learns and challenges self to achieve or exceed benchmark performance.
- Naturally pursues continuous improvement, open to new ideas and change.
- Delivers on commitments, manages expectations and takes responsibility.
- Good business acumen, able to relate and explain how IT contributes to business results.
Profile
- Good knowledge of PL/SQL language
- Good knowledge of Oracle database administration
- Good knowledge of General IT systems
- Proven logical / methodical approach to challenging scenarios
- A desire to learn and develop your technical skills
- A desire to help guide the designing and implementing business processes, systems or solutions
- Ability to travel internationally / Fluency in English
- Computing degree or equivalent relevant qualification (Desirable)
- Other computer language skills and wider knowledge (Desirable)
- Knowledge of IFS ERP or other ERP systems (Desirable)
- Knowledge of Linux (Desirable)
- Proven experience of working in a professional environment and working with non-IT business stakeholders.
- Excellent collaboration and communications skills including remote relationships.
- Actively learns and challenges self to achieve or exceed benchmark performance.
- Naturally pursues continuous improvement, open to new ideas and change.
- Delivers on commitments, manages expectations and takes responsibility.
- Good business acumen, able to relate and explain how IT contributes to business results.
Job Offer
Opportunity to join a global organisation
Opportunity for clearly defined career progression
Posted 19 days ago
full time
This Global Engineering Plc are looking for an IFS System Admin & Development Analyst to support the Lead Analyst in the 'day to day' technical aspects of the IFS solution. The role will grow over time as you learn the duties and responsibilities, with a long-term possibility of taking over the leadership of this area of IFS
Description
This Global Engineering Plc are looking for an IFS System Admin & Development Analyst to support the Lead Analyst in the 'day to day' technical aspects of the IFS solution. The role will grow over time as you learn the duties and responsibilities, with a long-term possibility of taking over the leadership of this area of IFS. You will be part of a global ERP team supporting, designing & implementing new functionality to meet global requirements of the markets and the businesses to enable the company to drive the benefits from the ERP solution and its surrounding processes.
You will be expected to ensure that all system administration, database and technical aspects of the IFS solution are maintained according to global standards and expectations of the business, that support is provided within the agreed service level targets and that solution improvements are managed to deliver the correct benefits to the business in line with expected priorities.
The role will encompass many aspects of IT proficiency including but not limited to; SQL solution coding, Data analysis, Technical feasibility studies, Database and process improvements and efficiencies, Report design and user administration. It will also involve close collaboration with external auditors, business end users, global functional leaders and senior management therefore the ability to convey technical solutions to non-IT staff is essential.
Key Responsibilities:
- Development of custom technical solutions to meet business needs within the ERP system.
- Support the System Admin & Development Lead in the various day-to-day activities and provide cover for them, where requested, during agreed periods and maintenance weekends.
- Maintenance of all reporting and documentation relating to the solution.
- Review of developments completed by other technical analysts for quality, consistency, integrity and security.
- Provide estimates for solution delivery both for yourself and other members of the team in accordance with agreed plans and communicate expected delivery dates to the business clearly and in line with agreed processes.
- Help to enforce the use of standard processes and practices by the solution team members, providing guidance and coaching where needed.
- Where appropriate, take the lead role in meetings with the business to help support and discuss improvements.
Key Skills & Experience:
- Good knowledge of PL/SQL language
- Good knowledge of Oracle database administration
- Good knowledge of General IT systems
- Proven logical / methodical approach to challenging scenarios
- A desire to learn and develop your technical skills
- A desire to help guide the designing and implementing business processes, systems or solutions
- Ability to travel internationally / Fluency in English
- Computing degree or equivalent relevant qualification (Desirable)
- Other computer language skills and wider knowledge (Desirable)
- Knowledge of IFS ERP or other ERP systems (Desirable)
- Knowledge of Linux (Desirable)
- Proven experience of working in a professional environment and working with non-IT business stakeholders.
- Excellent collaboration and communications skills including remote relationships.
- Actively learns and challenges self to achieve or exceed benchmark performance.
- Naturally pursues continuous improvement, open to new ideas and change.
- Delivers on commitments, manages expectations and takes responsibility.
- Good business acumen, able to relate and explain how IT contributes to business results.
Profile
- Good knowledge of PL/SQL language
- Good knowledge of Oracle database administration
- Good knowledge of General IT systems
- Proven logical / methodical approach to challenging scenarios
- A desire to learn and develop your technical skills
- A desire to help guide the designing and implementing business processes, systems or solutions
- Ability to travel internationally / Fluency in English
- Computing degree or equivalent relevant qualification (Desirable)
- Other computer language skills and wider knowledge (Desirable)
- Knowledge of IFS ERP or other ERP systems (Desirable)
- Knowledge of Linux (Desirable)
- Proven experience of working in a professional environment and working with non-IT business stakeholders.
- Excellent collaboration and communications skills including remote relationships.
- Actively learns and challenges self to achieve or exceed benchmark performance.
- Naturally pursues continuous improvement, open to new ideas and change.
- Delivers on commitments, manages expectations and takes responsibility.
- Good business acumen, able to relate and explain how IT contributes to business results.
Job Offer
Opportunity to join a global organisation
Opportunity for clearly defined career progression
LS1 Leeds, Yorkshire and the Humber Hays Technology
Posted 4 days ago
full time
Are you a skilled Business Analyst looking for an exciting opportunity to shape and define system requirements across core platforms? We are seeking a talented professional to join a dynamic team and contribute to the successful delivery of IT change projects.
Key Responsibilities:
- Facilitate workshops and meetings to identify business challenges and develop requirements.
- Serve as a liaison between business and IT, fostering strong collaborative relationships.
- Collaborate with Agile scrum teams to convert requirements into user stories and manage the development backlog.
- Assist in evaluating and estimating system changes, and oversee the implementation of minor changes.
- Work in partnership with external suppliers, both domestically and internationally.
- Critically assess change requests and work with stakeholders to find suitable solutions.
- Provide regular updates on the progress of business/systems analysis activities.
Key Skills:
- A number of years' experience in a similar role.
- Strong systems analysis capabilities.
- Working knowledge of software development lifecycle (Agile, Scrum, Waterfall) in a variety of technology environments (JIRA, Confluence).
- Knowledge of SQL and logical data models.
Qualifications and Experience:
- Strong knowledge of Systems Analysis principles, practices, techniques, and tools.
- Experience working closely with Agile delivery teams and understanding agile practices.
- Excellent stakeholder management, influencing, and negotiating skills.
- Proven problem-solving ability and experience in running requirements gathering workshops.
- Ability to manage multiple projects simultaneously and deliver value.
- Proficient in data extraction, analysis, and manipulation techniques, with knowledge of SQL and relational databases.
- Culturally aware with previous experience of working with offshore teams
- Proficient with project management tools like Jira / Confluence.
Package:
- Salary to 50,000
- Hybrid working: Two days a week in the Leeds city centre office
- Extensive benefits that include annual bonus, generous employer pension contribution, 25 days holiday, Life Assurance and colleague discounts.
Why Apply? Join a forward-thinking team where your expertise will drive impactful change and innovation. This role offers the opportunity to work on large-scale, complex IT projects in a dynamic and changing environment. If you are passionate about systems analysis and thrive in an Agile setting, we want to hear from you!
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
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Posted 7 days ago
full time
We’re seeking a proactive Business Systems Analyst with strong experience in Kerridge systems, ideally with a focus on the finance modules. This is a hands-on role involving system configuration, ongoing BAU support, and contribution to project-based improvements across our business systems.
Key Responsibilities
- Configure and maintain Kerridge ERP to meet evolving business needs
- Collaborate with the finance team to improve system use, reporting, and workflows
- Balance BAU support (issue resolution, user queries) with involvement in projects (system enhancements, process changes)
- Act as a bridge between technical teams and business users
- Document processes, configurations, and best practices
- Provide user support and occasional training
Location: Eastbourne (1 day per month on-site) Salary: Upto £60,000
What We’re Looking For
- Solid experience working with Kerridge systems (K8 or similar) , including system configuration
- Strong understanding of finance processes and terminology
- Background in business systems analysis, with both operational and project experience
- Excellent communication and stakeholder engagement skills
We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age.
We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Leeds, Yorkshire and the Humber Hays
Posted 4 days ago
permanent
Are you a skilled Business Analyst looking for an exciting opportunity to shape and define system requirements across core platforms? We are seeking a talented professional to join a dynamic team and contribute to the successful delivery of IT change projects.
Key Responsibilities:
- Facilitate workshops and meetings to identify business challenges and develop requirements.
- Serve as a liaison between b.
WHJS1_UKTJ
Posted 8 days ago
full time
Adecco are pleased to be recruiting for a System Support & Development Analyst to join the Civil Nuclear Constabulary on a permanent basis.
- 35,854 per annum
- Permanent
- Monday - Friday, 37 hours per week
The role of the SSDA will involve working closely with the system users to analyse internal processes, provide solutions and the associated documentation.
The CNC's Business Systems teamwork within defined business wide SLAs and the SSDA will be responsible for managing and resolving support calls (across a range of supported systems) and where not possible to work with the Managed Service provider and system supplier to resolve issues.
Provide expert advice and training as required and be adaptable to meet the varying requirements of the BPSS; undertaking similar activities in respect of other business service systems as and when required.
Required Skills:
- Possess or achieve the ITIL Foundation Certificate within 12 months.
- Pragmatic attitude to problem solving.
- Ability to comprehend technical issues.
- High degree of accuracy and attention to detail.
- Strong communication and interpersonal skills which can be adapted to suit all audiences.
- Methodical and organised approach.
- Experience of Business Systems or Business Applications, preferably in Oracle Fusion, HCM and related Modules
Job Dimensions:
- Ensuring stability, continuity, and availability of the core applications. The role holder also provides a rapid response to incidents and escalated user queries.
- Responsible for proactively identifying opportunities to better support business processes, the SSDA also works with management and end-users to support new and existing applications and reports.
- Working across a variety of applications and projects including set-up, maintenance, and ensuring the delivery of a high-quality service.
- Understand how you contribute to performance, ensure targets are met and strive for continuous improvement.
- Support and participate in problem and knowledge management processes.
- Support operational activities through effective incident and data resolution, minimising disruption to the end user.
- Promote and improve data quality of BPSS related systems, ensuring up to date and accurate information to allow the informed evaluation of resource requirements and effective management of staff.
- Configure and manage the system(s) in line with the documented change control process, and access permissions to ensure the requirements of the organisation are met; have due regard for system and modular interdependencies and interfaces together with local user and national data security (access) requirements
If you have the skills for this role, please apply. If your CV is shortlisted, an Adecco Consultant will be in touch to discuss submitting an application to the Force.
Please Note: due to Police Criteria, you must have lived in the UK for at least the last 3 years continuously to apply for this role. Anything less will not be considered. Any Job Offer made by the Force will be subject to Police Vetting.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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