System Development Engineer, Playback Operations Systems Group, Prime Video

ENGINEERINGUK; London; On-site; GBP 45,000 - 85,000; Full time

Job summary

Join a dynamic team at the forefront of entertainment technology! As a System Development Engineer, you will play a crucial role in enhancing live streaming experiences for millions of viewers. Your responsibilities will include designing systems that support live OTT delivery, developing automation tools, and ensuring system reliability. This role offers a unique opportunity to innovate and tackle challenges in a fast-paced environment, making a significant impact on how audiences enjoy their favorite shows and movies. If you are passionate about technology and eager to contribute to a leading streaming service, this position is perfect for you.

Qualifications

• Experience automating and supporting infrastructure.
• Proficiency in a modern programming language like Python or Java.

Responsibilities

• Design and implement systems for Prime Video's Live OTT delivery.
• Develop tooling and automation to scale operations.

Skills

Infrastructure Automation

Python

Linux/Unix

Problem-Solving

Tools

CI/CD Pipelines

Job description

You will need to login before you can apply for a job.

System Development Engineer, Playback Operations Systems Group, Prime Video

View more categories View less categories Sector Engineering ,Media and Publishing ,Operations and Facilities Management Role Professional Contract Type Permanent Hours Full Time

DESCRIPTION

Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching?

Prime Video is a premium streaming service offering a vast collection of TV shows and movies, including Amazon Originals and exclusive licensed content. We provide options for subscribing to add-on channels, renting or buying new releases, and streaming live sports. Available in over 200 countries, Prime Video is a fast-growing business committed to innovation and customer satisfaction.

Our Playback Operations Systems Group seeks a passionate, results-oriented, and operationally focused System Development Engineer. You will support our device automation systems that underpin live events and 24/7 linear operations, analyzing and resolving issues to enhance customer experience. The role requires quick learning and handling multiple overlapping tasks.

Key job responsibilities

1. Design and implement systems supporting Prime Video's Live OTT delivery
2. Develop tooling and automation to scale Prime Video Live Operations
3. Enhance monitoring capabilities and system reliability
4. Develop operational metrics and maintain SLAs
5. Provide escalation support for trouble tickets
6. Collaborate with other teams to integrate into the Live Ops environment

A day in the life

Morning: Check-in on system health and alerts, diagnose issues.

Mid-Morning: Develop and test automation scripts to improve workflows.

Lunchtime: Share knowledge and discuss monitoring solutions.

Afternoon: Troubleshoot issues during live events, collaborate on scaling initiatives.

Evening: Review tickets, update documentation, prepare for on-call responsibilities.

Tomorrow involves new challenges, live event support, and ongoing innovation in streaming technology.

About the team

The Playback Ops Systems Group maintains reliable, high-performance monitoring tools and infrastructure, ensuring a seamless live streaming experience from devices to data analysis. We value ownership, customer satisfaction, and long-term thinking.

BASIC QUALIFICATIONS

• Experience automating, deploying, and supporting infrastructure
• Proficiency in at least one modern programming language (Python, Ruby, Golang, Java, C++, C#, Rust)
• Experience with Linux/Unix systems

PREFERRED QUALIFICATIONS

• Experience with CI/CD pipelines and build processes
• Strong problem-solving skills
• Experience working with internal customers to resolve issues

Amazon is an equal opportunities employer committed to diversity and privacy. For accommodations during the application process, visit https://amazon.jobs/content/en/how-we-hire/accommodations.