System Development Engineer (Level 4), Intelligent Cloud Hosting

Amazon; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking inventive Systems Development Engineers who are passionate about operational excellence. In this role, you will leverage AWS technology to create and enhance a strategic SRE toolkit, ensuring seamless service deployment and monitoring across a vast architecture. Your contributions will directly impact customer experiences, as you develop innovative solutions and assist in troubleshooting complex issues. Join a diverse and inclusive team dedicated to delivering high-quality cloud infrastructure management at scale, where your skills will be valued and your growth encouraged.

Qualifications

• 2+ years experience in software programming with at least one modern language.
• Experience with Linux systems and network fundamentals.

Responsibilities

• Solve problems using technology and improve small tools or applications.
• Work with customers to understand business impacts and identify opportunities.

Skills

Software Programming

Problem Solving

Communication Skills

Linux Systems

Network Fundamentals

Education

Bachelor's degree in Computer Science

Master's degree in Computer Science

Tools

AWS

Orchestration Tools

Predictive Analytics Tools

Job description

Who are we? We host Amazon’s websites. That includes all of Amazon’s global marketplaces and partner portals, and all of Amazon’s consumer experiences like Kindle, Alexa, Amazon Video, Mobile Application; Physical Stores, Luna. Not only do we help deliver the HTML that delights our customers, we make sure that all underlying transactions are processed error-free. This includes payments, tax, contracts, returns, inventory, and notifications; and brand new experiences that have never been done before.

In short, we perform cloud infrastructure management at scale.

We are a diverse international team made up of engineers, developers, administrators, and managers. We are obsessed with operational quality, security, reducing cost, increasing availability, and keeping the largest eCommerce infrastructure purring.

Our team has offices in Dublin, Seattle, New York, Sydney, Bangalore, and Hyderabad.

We are looking for Systems Development Engineers who are inventive, understand operational excellence, and can work to scale.

A big part of our job is creating and updating a strategic SRE tool-kit built on AWS technology. We use these tools across Amazon to deploy, monitor, and operate the hundreds of thousands of services that power our highly distributed architecture. Our tools include orchestration, predictive analytics, monitoring, problem diagnosis, and automated repair. These let us deploy configurations that intelligently manage how traffic flows through our highly distributed architecture to our delighted customers.

Key job responsibilities
As a System Development Engineer, you will:

1. Use technology to solve straightforward problems, seeking input and guidance from team members
2. Create or have responsibility to improve or invent small tools or applications
3. Participate in team design, scoping, process, and prioritization discussions
4. Work effectively with customers and/or internal partners to understand business impacts and identify any opportunities/problems arising from technical decisions
5. Invent, refine, and develop your solutions to ensure they are meeting customer needs and team goals
6. Develop an understanding of the maintenance characteristics, runtime properties, and dependencies of your team’s infrastructure, including hardware platform, operating system, and build dependencies.
7. Provide assistance to the team with troubleshooting, researching the root cause, and thoroughly resolving defects in the event of a problem

Minimum Qualifications:
Bachelor's degree in Computer Science or similar
+2 years experience in software programming with at least one modern language
+2 years experience designing software/systems, implementing, maintaining, and deploying components that solve problems in a complex ecosystem
Experience working with Linux systems
Experience with network fundamentals (including load balancers, switches, routers, etc.)

Preferred Qualifications:
Master's degree in Computer Science or similar
Detail/data-oriented
Strong written & verbal communication skills; ability to communicate effectively to both technical & non-technical individuals

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.