System Development Engineer, Last Mile Prod DSP

Amazon; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

Join a forward-thinking team dedicated to enhancing last-mile logistics through innovative technology. As a System Development Engineer, you'll focus on troubleshooting and optimizing software solutions that support millions of packages annually. Collaborate with diverse teams to develop tools and automation that improve efficiency and customer experience. This role offers the chance to work in a dynamic environment where your contributions will have a significant impact on logistics operations. If you're passionate about technology and eager to tackle complex challenges, this opportunity is perfect for you.

Qualifications

• Experience automating and supporting infrastructure.
• Proficiency in modern programming languages.

Responsibilities

• Troubleshoot and fix production software issues.
• Develop monitoring solutions and optimize systems.

Skills

Python

Ruby

Golang

Java

C++

C#

Rust

Linux/Unix

Problem-solving

Communication

Tools

CI/CD pipelines

Job description

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Job Title: System Dev Engineer - Last Mile Tech Team, Hyderabad

The Last Mile tech team in Hyderabad is seeking a System Development Engineer to collaborate with the Delivery Associate Lifecycle Management (DA-LCM) tech and product team within Amazon's transportation organization. The engineer will specialize in Tech and OE frameworks used within last-mile and DSP tech teams.

Primary responsibilities include:

1. Troubleshooting, diagnosing, and fixing production software issues.
2. Developing monitoring solutions and performing software maintenance and scaling.
3. Implementing fixes for internally developed code and performing SQL queries.
4. Updating, tracking, and resolving technical challenges.
5. Collaborating on DA-LCM software projects, enhancing current software, automating support processes, and documenting systems.

Ideal candidate qualities:

• Detail-oriented with excellent verbal and written communication skills.
• Strong organizational skills and ability to multitask.
• Ability to work independently and maintain professionalism under pressure.
• Proactive problem identification and solution implementation.
• Ability to prioritize projects and improve customer experience.

Key responsibilities:

1. Leverage supporting and developing technologies to increase collaboration and efficiency.
2. Work with development teams to improve applications through technical mitigations and issue analysis.
3. Develop proactive detection mechanisms for software performance dips using in-house tools.
4. Create tools and automation to optimize systems and processes.

About the team:

DSP (Delivery Service Partner) tech aims to empower small business owners to build high-quality, sustainable logistics companies. It supports approximately 10 billion packages annually through last-mile operations and handles over 90% of AMZL package volume. The team focuses on building scalable, mobile-first, and highly evolvable tech systems to exceed customer expectations.

BASIC QUALIFICATIONS

• Experience automating, deploying, and supporting infrastructure.
• Proficiency in at least one modern programming language such as Python, Ruby, Golang, Java, C++, C#, or Rust.
• Experience with Linux/Unix systems.

PREFERRED QUALIFICATIONS

• Experience with CI/CD pipelines and build processes.

We are committed to an inclusive culture. If you need workplace accommodations during the application or onboarding process, please visit this link for more information. If your region isn't listed, contact your Recruiting Partner.

Posted dates: Various dates in May and April 2025, with recent updates within hours of posting.

Amazon is an equal opportunity employer and does not discriminate based on protected veteran status, disability, or other legally protected statuses.