System Development Analyst and Database Administrator (DATIX)

Cardiff and Vale University Health Board; Cardiff; On-site; GBP 60,000 - 80,000; Full time

Job summary

An Integrated Health Board in Cardiff is seeking a System Development Analyst and Database Administrator to support its DATIX system. The role involves technical management, troubleshooting, and developing reports. Candidates should have a relevant technical degree and experience with database management and software development. The ability to speak Welsh is desirable. A successful candidate will join a dedicated team focused on patient safety and quality improvement.

Qualifications

• Technical related Bachelors degree or equivalent NHS IM&T experience.
• Evidence of relevant continuous development.
• Significant experience in the use of information systems.

Responsibilities

• Act as developer/analyst and primary Database Administrator within the Patient Safety Team.
• Support the technical development and maintenance of the DATIX system.
• Develop and maintain a suite of self-service queries and reports.

Skills

Analytical skills

SQL scripting

HTML

MS Access programming

Education

Technical related Bachelor's degree

Postgraduate diploma in relevant experience

DATIX Certified Professional

Tools

Access databases

MS Office

DATIX Risk Management Suite

Job description

Go back Cardiff and Vale University Health Board

System Development Analyst and Database Administrator (DATIX)

The closing date is 06 November 2025

An exciting opportunity has arisen to join the Patient Safety Team as a System Development Analyst and Database Administrator, predominantly to support our Health Board's use of the Once for Wales Concerns Management System through RL Datix Cloud IQ.

We are looking for a team player with credible experience to work as part of a small, busy team. The individual will be supporting legacy systems and the rollout and support of the new Datix Cymru system.

In addition to being organised and able to manage their own workload in a systematic fashion, the person needs to be highly motivated and able to help us to build on the Health Board's significant quality and safety work by supporting and managing our risk management information systems. We are seeking an individual who embodies our organisation's values and behaviours in their work.

In return, we offer an opportunity to be part of a small but developing department, who work with all levels of the multidisciplinary team to strengthen quality and safety arrangements in the Health Board. Informal discussion or visits are encouraged.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

The post is to act as a developer/analyst and primary Database Administrator within the Patient Safety Team supporting both the technical development and maintenance of the DATIX system.

The DATIX system is a suite of modules for Incidents, Complaints, Claims and PALS through which the Health Board coordinates and manages its patient safety, quality and risk obligations, and has a growing number of system users throughout corporate services and across Clinical Boards at all levels.

The post holder will be responsible for the day-to-day technical management of the system and business continuity, troubleshooting complex problems and errors, and liaising with the supplier around bugs and functionality issues. They will develop Standard Operating Procedures and Technical Support documents, adhere to meticulous change control processes, and communicate changes in system functionality to the Corporate Teams and Clinical Board Users.

The post holder will also develop and maintain a suite of self service queries, reports and indicators to support the analysis, reporting and information management needs of the organisation. They will supervise the work of the Patient Safety DATIX Helpdesk to ensure that data quality processes are adhered to and under continual review, and that National Reporting and Learning Service upload targets are met.

About us

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

• Technical related Bachelors degree or equivalent NHS IM&T experience
• Additional specialist knowledge acquired through postgraduate diploma level of equivalent relevant experience
• Evidence of relevant continuous development
• DATIX Certified Professional

Experience

• Experience of managing and maintaining relational database
• Significant experience in the use of information systems including Access databases
• Experience of software development and/or testing and process development
• Experience of staff supervision
• Significant experience in the NHS
• Sufficient experience in an Information Provision environment
• Experience in a large acute or community secondary care provider
• Experience of managing and developing the DATIX Risk Management Suite

Skills

• Excellent numeracy, analytical and presentation skills, both written and verbal
• Advanced skills in writing stored procedures/functions, SQL scripts and competence in HTML
• Advanced skills in MS Office
• Significant skills in MS Access, including programming in MS Access Visual Basic

Special Knowledge

• Competent in the knowledge and applications of the General Data Protection Regulation (GDPR) with a good understanding of information governance/security issues
• Ability to interrogate numerous large datasets joining data and interpreting the results
• Familiarity with national reporting requirements for incidents, concerns and claims, and their datasets and dataflows. This includes the NRLS reporting and PTR legislation

Personal Qualities

• Team player, with the ability to work in a pressurised environment without supervision. Able to prioritise own and departmental task to ensure deadlines are met
• Motivated, flexible and proactive with a strong can-do attitude. Able to continually adapt to changing requirements and innovation, problem solve and create solution
• Methodical, meticulous and accurate
• Ability to travel between sites in a timely manner
• Experience of an ability to organise and motivate a team
• Ability to think laterally and take an overview of operational and strategic priorities

Other

• Able to undertake continuous VDU usage maintaining prolonged concentration to ensure high standards or accuracy
• Ability to speak/understand Welsh

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cardiff and Vale University Health Board