System Administrator – M25

Connect Plus Services; South Mimms; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading infrastructure management firm is seeking a dedicated System Administrator to manage the Brightly Confirm asset management system for the M25 Strategic Road Network. This hybrid role offers stability, collaboration with IT and maintenance teams, and a commitment to continuous improvement. Candidates should have proven experience in system administration, SQL proficiency, and strong problem-solving skills. Join a supportive team focused on innovative infrastructure solutions.

Benefits

Flexible working hours

Career development opportunities

Collaboration in a diverse team

Qualifications

• Proven experience as a System Administrator or similar role.
• Good understanding of highways maintenance and asset management principles.
• Proficiency in SQL, database management, and system configuration.

Responsibilities

• Administer the Brightly Confirm asset management system.
• Provide technical support and training to users.
• Maintain high data standards and ensure compliance.

Skills

System Administration

Problem-solving

Stakeholder management

SQL proficiency

Communication

Data analysis

Technical support

Education

IT certifications (e.g. ITIL, Microsoft, SQL)

Tools

Brightly Confirm

GIS mapping tools

APIs

Job description

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At CPS, we proudly maintain, manage, and operate the M25—one of the busiest and most critical highway networks in the UK. We also work in partnership with local authorities to help create communities where people can live, work, and thrive.

We offer high-quality asset strategy, management, and planning consultancy to a wide range of public and private sector clients. Known for our reliable, sustainable, and innovative approach, we always put safety, quality, and customer service at the heart of what we do.

We are now looking for a dedicated System Administrator to take responsibility for the Brightly Confirm asset management system, which plays a key role in managing the M25 Strategic Road Network. This exciting opportunity involves supporting day-to-day system operations, routine maintenance management, asset tracking, and ensuring overall operational efficiency. You’ll work closely with IT, highways maintenance teams, and external stakeholders to optimise performance, resolve issues, and contribute to long-term improvements.

With over 15 years remaining on this project, this is not only a role that offers daily variety and purpose, but also stability and long-term career growth. You’ll be part of a collaborative, forward-thinking team committed to innovation and continuous improvement in national infrastructure.

This role can be based at our Dartford, Leatherhead, or South Mimms office, offering flexibility and a supportive working environment.

What You’ll Be Doing

As a System Administrator, you’ll play a vital role in supporting the smooth operation of the Brightly Confirm asset management system, a key tool in maintaining the M25 Strategic Road Network. Your work will directly contribute to safer roads, more efficient maintenance, and stronger collaboration across teams.

You’ll be trusted to:

Administer the system to ensure it is fully functional, regularly maintained, and operating efficiently

Provide technical support and training to users across departments, empowering teams to make the most of the system

Maintain high data standards, ensuring all records—including assets, inspections, and work orders—are accurate and compliant

Configure and customise system settings, workflows, and reporting tools to meet evolving operational needs

Identify and implement process improvements that streamline routine maintenance and asset management

Collaborate with internal teams, contractors, and National Highways to ensure alignment with strategic goals

Analyse data and performance, helping the organisation make smarter, more informed decisions

You’ll be part of a friendly, solutions-focused team, where your voice will be heard, your ideas valued, and your expertise respected. This is a great opportunity to grow your skills in a dynamic, forward-thinking environment that combines technology and infrastructure to keep the country moving.

Who We’re Looking For – Key Requirements

We’re looking for someone who is technically skilled, solution-oriented, and passionate about using data and systems to improve real-world infrastructure. If you thrive on collaboration, innovation, and continuous improvement, we’d love to hear from you.

Proven experience as a System Administrator or in a similar role, managing Brightly Confirm or equivalent asset/routine maintenance systems

Good understanding of highways maintenance and asset management principles

Proficiency in SQL, database management, and system configuration

Experience with GIS mapping tools, APIs, and system integration

Confident in analysing data, generating reports, and streamlining system workflows

Strong problem-solving skills with a proactive, hands-on approach

Excellent communication and stakeholder management abilities

Knowledge of IT security, data protection, and compliance frameworks

Experience in highways, transportation, or infrastructure sectors

Familiarity with cloud-based systems and mobile workforce solutions

IT certifications (e.g. ITIL, Microsoft, SQL) are a plus

Inspiring: Champions curiosity and continuous improvement, role modelling change and managing risks to achieve project outcomes.

Energising: Role models positive and energised project focussed attitudes towardsand continuous improvement.

Challenging: seeks and advocates improvements to add value and drive continuous performance.

Challengeable: Encourage a culture of skilled challenging and seek to understand and explore challenge to enable improvement.

Influencing: Builds commitment and consensus, and role models CPS leadership behaviours to deliver our goals.

Why Work for Us?

At Connect Plus Services (CPS), you’ll be part of a world-class team maintaining and operating the M25, Europe’s busiest motorway. As a joint venture between Balfour Beatty, Atkins, and Egis, we play a vital role in keeping millions of journeys moving safely and efficiently.

A Career Like No Other

Working on the M25 offers unrivalled experience, challenges, and opportunities that no other highways project can provide. You’ll be exposed to cutting-edge technology, large-scale infrastructure, and complex engineering solutions, making every day dynamic and rewarding.

Long-Term Stability & Growth

With 15+ years remaining on this project, we offer career stability, professional development, and progression opportunities. Whether you’re looking to build new skills or take the next step in your career, we invest in your growth.

A Supportive & Inclusive Team

At CPS, your contributions matter. We foster a diverse, inclusive, and collaborative work environment where safety, innovation, and teamwork drive everything we do.

About us

CPS is a joint venture between Balfour Beatty, Atkins, and Egis.

At Balfour Beatty we are committed to creating a diverse workforce and an inclusive culture where everyone can be themselves and reach their full potential, not only because this is the right thing to do, but because it makes us a better business.

To ensure we deliver on this commitment, we have a UK Diversity and Inclusion Action Plan which sets out the wide range of targeted, proactive, measurable steps we are taking to make this a reality. You can read our UK Diversity and Inclusion Action Plan in full at www.balfourbeatty.com/value_everyone

To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and Women into Construction. In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion.

Balfour Beatty is also a Gold Award holder in the Ministry of Defence ‘Employer Recognition Scheme’ and actively encourage applications from Armed Forces personnel, veterans, and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role.

Further information on Disability Confident can be found at: https://disabilityconfident.campaign.gov.uk/

Location:

This is a hybrid role designed to fully maximize team collaboration on the project, we offer flexible working where you will typically be working from your base CPS office, Leatherhead, Dartford or South Mimms up to three days per week and two days from home.

Note to all internal CPS employees:

If you are interested in applying, please submit your application through your parent company’s careers portal by entering the job title in the search bar. If your employing company is not advertising this role, please submit your CV and the role title to [emailprotected]