SWRK 5714 - G4 Service Development and Performance Manager (Care at home) - 491628

Southlanarkshire; Hamilton; On-site; GBP 55,000 - 60,000; Full time

Benefits offered by this job

Pension scheme

Salary Sacrifice AVC

33 days annual leave

Public holidays (10 days)

Sick pay

Flexible working

Parental leave

Discounts

Cycle to Work

Physiotherapy

EAP

Job summary

South Lanarkshire Council is seeking a Service Development and Performance Manager (Care at Home) to lead strategic development, performance management, quality assurance and continuous improvement of the Care at Home service. The post holder will oversee service development initiatives and drive high-quality, person-centred care.

Based at Council Headquarters, Hamilton, with responsibility to monitor and report on service performance against key objectives, and to ensure robust governance

Job description

ACTUAL CLOSING DATE: Applications must be received by 18 October 2026 at 11:55pm.

Location: Council Headquarters, Hamilton
Hours: 35hrs per week, permanent
Work Pattern: Monday - Thursday 8.45am - 4.45pm, Friday 8.45am - 4.15pm
Salary / Hourly Rate: £54,783 - £59,911

South Lanarkshire Council is an ambitious, high performing organisation with a clear vision and programme of action which is designed to improve the lives and prospects of everyone in South Lanarkshire.

The aim of Social Work Resources is to promote social welfare and provide effective care and support to meet the needs of vulnerable people in South Lanarkshire.

In partnership with community planning partners, voluntary and independent provider organisations, we offer a range of services designed to enable, support, improve and protect the health and social care of people using our services.

As one of the largest services provided by the Council and the HSCP, the Care at Home service plays a critical role in enabling individuals to remain at home in a way that promotes their wellbeing, dignity, privacy, respect and personal choices. The service development and performance manager will lead on the strategic development, performance management, quality assurance, and continuous improvement of the Care at Home service. The postholder will oversee service development initiatives, ensure robust governance arrangements are in place, monitor service performance against key objectives, and drive improvements that support high-quality, safe, effective, and person-centred care.

View the Service Development and Performance Manager (Care at Home) job profile.

Canvassing of Elected Members or employees of South Lanarkshire's Council directly or indirectly in connection with any appointment within the Council shall disqualify the applicant.

Legislative Information

This post is excepted in terms of the Rehabilitation of Offenders Scotland Act 2020.

This post is considered a Regulated Role with Adults, in respect of the Disclosure Scotland Act 2020. Therefore, it is an offence to apply if you are barred from working with Adults.

Preferred candidates will be required to join the PVG Scheme, or undergo a PVG Scheme Update check, prior to a formal offer of employment being made.

Please refer to http://www.disclosurescotland.co.uk for further information about the disclosure process and best practice.

Overseas Criminal Records Check

An Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of 12 months in the past 10 years.

Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided.

Equal Opportunities and Inclusion statement

The Council is committed to fostering equality, diversity and inclusion in its workforce. Therefore, we welcome applications from all sectors of the community, including under-represented groups within our workforce. We are keen to receive applications from candidates who have a disability, who are from a care experienced background, who are from a black, Asian or minority ethnic background, from a military service background and from those who are new Scots.

As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria as outlined in the job profile for this position.

As proud holders of the UK Armed Forces Covenant Gold Award, the Council is also committed to supporting members of the armed forces community, including service leavers, veterans, reservists and their families. In line with this commitment, service leavers, their close family members, veterans and reservists will be guaranteed an interview if they meet the essential criteria as outlined in the job profile.

As an employee of South Lanarkshire Council, you would also receive a wide range of benefits including:

• Enrolment in award winning local government pension scheme
• To increase the value of their pension pot, Local Government Employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.
• Up to 33 days annual leave
• Public holiday entitlement (up to 10 days)
• Occupational sick pay
• Family friendly policies - flexible working and leave, maternity/paternity leave enhanced leave.
• Employee Discounts - including discounts at the cinema.
• Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)