Enable job alerts via email!
A leading healthcare provider in Sefton is seeking a Switchboard Team Leader to manage communication services in a hospital setting. The candidate will lead and develop a team of telephonists while ensuring compliance with all operational procedures. Experience in telecommunications management and strong leadership skills are essential for this role. Join us in providing high-quality service and support to the community.
An exciting opportunity has arisen for a Switchboard Team Leader to join our Estates and Facilities Team!
A Southport Hospital switchboard team leader manages the hospital's primary telecommunications and communication services, overseeing the telephonists who are the first point of contact for calls, ensuring efficient handling of emergency procedures like cardiac arrests, coordinating paging and radio systems, and training staff to maintain continuous, high-quality service.
The role involves leadership to inspire the team, assisting callers with queries, maintaining professional communication with staff and the public, and ensuring all emergency policies are followed correctly.
We actively cultivate a professional environment of fairness, equality, dignity, and respect for all individuals. We welcome individuals from all backgrounds and value the unique skills, perspective and experience you bring.
We are grounded in the belief that diversity enhances our collective strength, fostering innovation and excellence within our workforce. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under-represented groups.