Switchboard Call Handler

Travail Employment Group; Wrexham; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading employment agency is seeking a Switchboard Operator to support a busy NHS department in Wrexham. This temporary role offers £12.51 per hour with varied hours between 07:00 - 22:00. The ideal candidate should have experience in call handling, a friendly telephone manner, and proficiency in the Welsh language. Apply now for immediate consideration.

Qualifications

• Experience as a call handler in a busy environment is preferred.
• Friendly and confident telephone manner is required.

Responsibilities

• Handle telephone calls and direct them to the correct area.
• Address ad hoc queries in a timely manner.

Skills

Ability to work productively in a busy environment

Excellent telephone manner

Strong and open communicator

Ability to show compassion and empathy

Proficiency in the Welsh Language

Job description

Switchboard Operator
£12.51 per hour
Wrexham
Temporary
Varied hours between 07:00 - 22:00

The Role of Switchboard Operator
Immediate start for a Switchboard Operator to join a busy NHS department. This role will suit an experienced call handler with a friendly and confident telephone manner.

Main duties of a Switchboard Operator will include:

• Handling telephone calls


• Directing calls to correct area/department


• Dealing with ad hoc queries in a timely manner

The Candidate
The ideal Switchboard Operator will have the following skills and attributes:

• Ability to work productively in a busy environment


• Excellent Telephone manner

• Strong and open communicator


• Ability to show compassion and empathy


• Proficiency in the Welsh Language

Friendly Note: If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career.

Additional skills and job titles: Customer Service Advisor, Call Centre, Switchboard.
To Apply
This vacancy is advertised by Travail Employment Group who are acting as an Employment Business.

Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within the next 7 days, you have not been successful on this occasion.
All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position.

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