swim@ Operations Assistant

Sporting House; Beaconsfield; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in the swimming industry, located in Beaconsfield, is seeking an Operations Assistant to enhance children’s swimming experiences. The role focuses on customer service, safety supervision, and supporting swimming operations, making a significant impact on children's health and learning.

Benefits

Full training and qualifications provided

Opportunity to work in a fun environment

Qualifications

• Experience working with children and parents is essential.
• Customer service experience is required.
• Good organizational and time management skills.

Responsibilities

• Supporting venue operations to ensure a safe and clean environment.
• Greeting customers and managing entry by checking registers.
• Providing lifesaving supervision during swimming lessons.

Skills

Organizational skills

Communication

Customer service

Patience

Job description

Social network you want to login/join with:

swim@ Operations Assistant, Beaconsfield

Client:

Sporting House

Location:

Beaconsfield, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

91fc78589958

Job Views:

42

Posted:

22.06.2025

Expiry Date:

06.08.2025

Job Description:

swim@ is on a mission to revolutionise swimming and change lives. They believe every child should have the opportunity to learn-to-swim and love to swim!

Operating in school and university venues, we deliver a best-in-class learn-to-swim experience for children aged 3-11. By delivering lessons from the school pool, we teach high-quality lessons to more children and help prevent the closure of pools across the country.

Join our community of teachers, managers, and leisure personnel. Our focus is on providing a safe, fun environment for children to swim, delivering innovative programs, and improving children's health across the UK. You can learn from others, support your colleagues, and gain new experiences across our UK network.

We seek an engaging and inspiring individual to work as an Operations Assistant within our industry-leading swimming team across UK venues.

Are you an excellent communicator with strong organizational skills and patience? Do you have experience working with children and parents? If so, this role is for you.

Your responsibilities include supporting venue operations to ensure a clean, warm, and safe environment for all visitors. We are looking for someone dynamic, with a keen interest in sport.

Key duties include:

• Greeting customers enthusiastically and checking them in
• Managing entry by checking registers
• Maintaining hygiene and cleanliness standards
• Providing lifesaving supervision during lessons
• Ensuring a safe and welcoming environment
• Supporting first aid responses when needed
• Upholding brand standards, policies, and procedures
• Supporting Swimming Teachers and Business Managers
• Welcoming new customers and guiding them within the venue
• Providing excellent customer service
• Handling inquiries and providing information
• Building relationships with clients
• Responding promptly to unresolved inquiries
• Providing feedback to coordinators
• Staying informed about company campaigns and events
• Promoting the brand passionately
• Communicating health and safety procedures effectively

Person specifications:

• Ability to swim confidently to at least 2m depth
• Enthusiastic and confident personality
• Professional demeanor
• Ability to build relationships with clients
• Experience in customer service roles
• Good organizational and time management skills
• Self-motivated and independent
• Lifeguard and first aid qualifications are desirable but can be provided

If you're passionate about changing lives through swimming and want to make a difference, this is a fantastic opportunity to join a progressive, industry-leading company. Full training and qualifications are provided. We value character and personality—reach out today!