SWEP Night Shelter Bank Support Worker

Caring for Communities and People; Cheltenham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A charitable organization in Cheltenham is looking for a Night Shelter Bank Support Worker to assist rough sleepers during the winter months. The role requires flexibility, patience, and a caring approach to support individuals experiencing homelessness. Offering £12.60 per hour, this position focuses on delivering essential services while ensuring a safe environment. Ideal candidates should be resilient and passionate about making a difference.

Benefits

Paid induction and ongoing training

Accrue holiday pay

Flexible shift options

Qualifications

• Ability to work flexible shifts, including nights on weekends.
• Experience in welfare or support work is desirable.
• Commitment to supporting rough sleepers with empathy.

Responsibilities

• Provide support to rough sleepers in emergency accommodation.
• Ensure safety and offer guidance during nighttime shifts.
• Aid in delivering services aligned with SWEP protocols.

Skills

Patience

Resilience

Professionalism

Caring approach

Job description

Overview

Role overview

Are you looking for flexible work during the Winter months, as a Night Shelter (SWEP) Bank Support Worker in Cheltenham? Are you passionate about supporting rough sleepers, people street living with varying levels of support needs, and histories of entrenched or repeated homelessness throughout the winter months?

The Role

This winter CCP is involved with providing and supporting emergency accommodation across Cheltenham, to enable rough sleepers to come in out of freezing temperatures and yellow weather warnings in line with the Severe Weather Emergency Protocol (SWEP).

We are looking for people to join the team as a SWEP Worker to aid rough sleeper support work in Cheltenham. We are looking for flexible workers who can support us as and when we may need assistance. This will be waking Nights during the week and weekends.

To be successful in this role, you\'ll need to be patient, kind, resilient and professional, with a calm and caring approach.

Come and join a Charity focused on people rather than profit.

About Us

Established in 1989, Caring for Communities and People (CCP) is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. We are driven by our values-based approach, caring deeply about the individuals and families we serve. Our supportive programs aim at developing long-term solutions to societal challenges. Over the years, we\'ve consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon.

What We Offer

At CCP, you\'re not simply entering a workplace; you\'re immersing yourself in an exceptional and nurturing environment. Our unwavering commitment to your growth is evident in our meticulously designed, personalised training pathways aimed at propelling your career to new heights. Join a community of seasoned professionals who are genuinely excited about supporting your progress. Make the transformative choice for your career—choose CCP.

Benefits

• Choose to work shifts available which suit you
• Paid induction and ongoing training
• £12.60 per hour
• Accrue holiday pay for every hour you work

Why choose CCP

1. Investors in People Gold accredited employer, committed to making the workplace better for you.
2. Excellent training and support to help you excel in your role.
3. Be part of an organisation that delivers social value; check out our latest Impact Report https://impact.ccp.org.uk/

Are Your Values Aligned with Ours?

We look for staff who embody our SPIRIT values:

• Show gratitude and appreciation of others.
• Demonstrate personal and professional pride.
• Integrity is everything.
• Reflect and learn.
• Continuous improvement.
• Take your best self wherever you go.

How to Apply

If you\'re ready to make a meaningful difference and share our values, click the apply button to start your journey with CCP.

Position: SWEP Worker (1019)

Hours: Vary week to week, as and when needed

Contract: Bank/Casual Agreement

Location: Cheltenham

Pay: £12.60 per hour

Closing Date: 11:59pm 8th October 2025 - CCP reserves the right to close the job advert early if needed.

CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.

Our robust Safeguarding Policy guides our recruitment process. We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure & Barring Service, paid for by CCP.

Please review the attached job attachments for further insights.

INDMP