SVP Business Performance

Planet; London; Hybrid; GBP 120,000 - 180,000; Full time

Job summary

A leading provider of integrated technology and payments solutions is looking for an SVP Business Performance in London. This role involves leading a team to drive commercial growth, providing insights, and leading critical initiatives across departments. Strong leadership and extensive experience in the payments/software industry are essential for success in this strategic role.

Qualifications

• 10+ years professional experience across multiple disciplines.
• Experience in fast-paced, private-equity sponsored environments.
• Strong project management and organizational change skills.

Responsibilities

• Drive cross-departmental projects and commercial performance.
• Transform operational data into actionable insights.
• Oversee revenue growth initiatives.

Skills

Leadership

Business Insight

Stakeholder Management

Project Management

Commercial Acumen

Job description

About Planet:

Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.

We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.

Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.

Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets.

Role Overview:

The SVP Business Performance will lead a team of ~15-20 consisting of Sales Enablement, Strategic Programs, Revenue Performance, and Compensation, which support our Commercial organization in achieving revenue growth targets across all our business lines.

The SVP Business Performance will be accountable for providing business insights (operational and analytical) to enable proactive decision making, and own and drive critical cross-departmental initiatives aiming to increase commercial outcomes, effectiveness and efficiency. The role has global scope, reports into Planet’s Chief Commercial Officer and is a part of the Commercial leadership team.

What you will do:

• Own Commercial transformation agenda and lead cross-departmental projects as the CCO's voice

• Act as a neutral consultant to CCO and field leadership to identify improvement opportunities

• Oversee revenue growth initiatives and drive organizational performance culture

• Transform operational data into actionable business insights to measure and steer the business

• Coordinate activities across Commercial, Finance, and Operations for revenue performance insights

• Establish KPI governance and associated business insights through reports and dashboards

• Identify benchmarkable organizational KPIs for internal teams and external comparison

• Champion the Signature to Revenue (S2R) programme ensuring customer performance aligns with projections

• Optimize commission systems to reflect company objectives and drive desired sales behaviors

• Improve CRM and GTM tools while supporting the organization with productivity initiatives

Who you are:

• Successful leadership experience in payments/software business of similar scale and complexity

• Strong track record delivering results through cross-functional growth acceleration programs

• Superior advisory, relationship, and stakeholder management skills

• 10+ years professional experience with broad business skills across multiple disciplines

• Previous experience in a fast-paced, private-equity sponsored environment

• Strong commercial acumen with ability and passion to support and challenge business units

• Demonstrated ability to drive revenue growth outcomes with efficient collaboration

• Strong project management skills and experience driving organizational change

• Experience working in international environments with multiple products/complex businesses

• Strategic thinker with execution skills and willingness to challenge status quo

• Proven people management experience, achieving outcomes with empathy in fast-paced environments

Why Planet:

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.

Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now.

At Planet, we embrace a hybrid work model, with three days a week in the office.

Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.