Survivor Advocacy Support Worker - Helpline Advisor (Weekend/Evening Shifts)

Juno Women's Aid; Nottingham; On-site; GBP 16,000; Part time

Job summary

Juno Women's Aid is seeking Evening/Weekend Helpline Workers to provide vital support to women affected by domestic violence. This role involves creating safety plans, offering advocacy, and ensuring the helpline is available during evenings and weekends. Ideal candidates will have experience in domestic violence support and a commitment to helping others.

Qualifications

• Experience in domestic violence support preferred.
• Ability to create individual safety support plans.
• Commitment to out-of-hours work.

Responsibilities

• Provide support through a 24-hour domestic and sexual violence helpline.
• Create individual safety support plans for women.
• Guide practitioners from local agencies on DVA.

Skills

Support for women

Risk assessment

Advocacy

Job description

It is an occupational requirement that applications are open to WOMEN ONLY, as permitted under Schedule 9, Part 1, of the Equality Act 2010.

Are you passionate about helping others and looking for a meaningful role? We’re seeking dedicated individuals to join our team as Evening/Weekend Helpline Workers. This vital role provides support during out-of-hours periods, ensuring our helpline is available to those in need during evenings and weekends.

You’ll need to attend daytime training sessions and team meetings.

As a Domestic Violence specialist, you’ll work proactively with women, offering risk-assessed, strength-based, and needs-led support. You’ll support each woman throughout her journey, creating individual safety support plans, making referrals, and advocating on her behalf to help her achieve a safe and independent life.

You’ll provide support through our 24-hour free phone domestic and sexual violence helpline, drop-in, email, and live chat services. Additionally, you’ll guide practitioners from other local agencies supporting survivors on Domestic Violence Abuse (DVA).

If you’re ready to make a difference and can commit to working out-of-hours, we’d love to hear from you!

The pay grade for this post is Juno Scale Point 17, £26,705.00 Full-Time Equivalent. You will receive a pro-rata payment based on your contracted hours of 22 per week, totaling £15,878.65 per annum.

For further information about the role, please download the Job Description available at the bottom of this page.

When completing your application, please include clear examples of how your experience, abilities, skills, or transferable skills meet the requirements outlined in the Person Specification.

Please include examples from paid or voluntary work, activities, or other life experiences. This information will be used for shortlisting.

If you do not currently meet all the requirements of the position, please explain how you plan to do so, for example through training and personal development.

Find out more about the daily tasks, responsibilities, and experience required by scrolling down now.

Juno Women's Aid is the largest domestic abuse organisation in Nottingham and one of the largest in the UK. We work with women, children, and teens affected by domestic abuse in Ashfield, Broxtowe, Gedling, Nottingham City, and Rushcliffe.

We operate a wide range of services, including the 24-hour Nottingham and Nottinghamshire Freephone Domestic and Sexual Violence Helpline, where you can speak to our trained female support workers 365 days a year.