Surveyor (Disrepair)

Croydon Council; Greater London; On-site; GBP 52,000 - 54,000; Full time

Benefits offered by this job

Career development

Local Government Pension Scheme

Up to 31 days annual leave

Work life balance

Family friendly policies

Employee Assistance Programme

Inclusive culture

Make a difference

Job summary

Croydon Council is hiring a Disrepair Surveyor to lead technical assessment and progression of disrepair and complex repair cases across residents' homes. The role is hands-on and site-based, inspecting properties and ensuring remedial works are specified, progressed and completed to required standards.

You will inspect properties, oversee contractor performance, prepare specifications, and collaborate with residents, Legal, Tenancy and Property teams to resolve complex cases, including witness

Qualifications

• Experience in property maintenance and surveying of social housing or equivalent environments.
• Ability to inspect, diagnose defects and specify remedial works.
• Experience delivering legal disrepair remedial works and liaising with residents and contractors.

Responsibilities

• Inspect homes and communal areas, diagnose defects and determine remedial works.
• Lead delivery of legal disrepair remedial works, ensuring settlements and timescales are met.
• Prepare detailed specifications and schedules of work; monitor progress to completion.

Skills

Property inspection

Surveying experience

Disrepair experience

Contractor management

Stakeholder communication

Legal knowledge

Education

HNC or equivalent building qualification

Job description

Job Description

Salary range: Grade 12 £51,738- £53,919p.a. plus fantastic benefits

Contract: Permanent

Hours of work: 36 hours per week

Location: Croydon

Disrepair Surveyor

Use your surveying expertise to resolve complex repairs and disrepair in residents’ homes.

We’re looking for an experienced Disrepair Surveyor to lead the technical assessment and progression of disrepair and complex repair cases across our homes.

The role

This is a hands-on, predominantly site-based role. You’ll inspect properties, diagnose defects and take responsibility for ensuring the right remedial works are specified, progressed and completed to the required standard.

You’ll

• inspect homes and communal areas, diagnose defects and determine appropriate remedial works
• lead the delivery of legal disrepair remedial works, ensuring works meet agreed settlements and timescales
• prepare detailed specifications and schedules of work
• monitor works through to completion, resolving technical, contractor and access issues
• undertake post-inspections and quality assurance of completed works
• monitor contractor performance against agreed standards and KPIs
• work closely with residents, contractors, Legal, Tenancy and Property colleagues to resolve complex cases
• provide witness statements and represent the Council at court where required.

What We’re Looking For

You’ll bring significant property maintenance and surveying experience, with strong technical knowledge of building construction, maintenance and the diagnosis of property defects.

You’ll Need

• strong property inspection, diagnostic and surveying skills
• experience of responsive repairs within social housing or a comparable property environment
• a track record of delivering legal disrepair remedial works
• experience preparing specifications and schedules of work
• experience managing contractors and monitoring works through to completion
• knowledge of relevant building, health and safety and CDM requirements
• the ability to assess variations, completed works, invoices and valuations
• strong customer, communication and negotiation skills, including experience resolving complex repair or property issues with residents
• the ability to manage a high-volume mobile workload and make sound professional judgements independently.

An HNC, trade qualification or equivalent building construction/property experience is desirable.

A full driving licence and car insurance covering business use are required. An essential car user allowance applies.

Why join us?

You’ll take on a varied surveying role where your technical expertise has a direct impact on the condition of residents’ homes and the resolution of complex disrepair cases. You’ll work across the full journey - from diagnosis and specification through to contractor delivery, quality assurance and completion - while building experience across legal disrepair and wider property services.

We Offer

• Career Development - opportunities to develop your technical and professional expertise
• Local Government Pension Scheme
• Up to 31 days annual leave, subject to eligibility, plus Bank Holidays and the option to purchase additional leave
• Work Life Balance - flexible and agile working in line with service requirements
• Family Friendly policies
• Employee Assistance Programme - confidential support available 24/7
• Inclusive Culture - working in a diverse organisation where everyone is valued
• Make a Difference - work that directly improves residents’ homes and services

Application Closing Date: Friday 2 October 2026

Assessment/Interview Date: Week Commencing 1 November 2026

About Us

Croydon Council’s priorities

• Get a grip on the finances and make the council financially sustainable
• Become a council which listens to, respects and works in partnership with Croydon’s diverse communities and businesses
• Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors
• Ensure good governance is embedded and adopt best practice
• Develop our workforce to deliver in a manner that respects the diversity of our communities

Key Business Plan Outcomes

• Croydon is a place of opportunity for business, earning and learning
• Children and young people in Croydon have the chance to thrive, learn and fulfil their potential
• Croydon is a cleaner, safer and healthier place, a borough we’re proud to call home
• People can lead healthier and independent lives for longer
• Croydon Council’s new ways of working

Equal Opportunities Statement

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.

The Successful candidate will be subject to a DBS check, if the role requires one.