Surgical Solutions Manager - Kent & South East

Smith & Nephew; Maidstone; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading medical technology company is seeking a Surgical Solutions Manager to manage key relationships in Kent and the South East. The role involves providing technical advice and training to healthcare professionals, managing stock and ensuring efficient clinical use of products. Candidates should have medical sales experience, ideally in Orthopaedics, along with skills in relationship management and training delivery. The position includes generous sales incentives and a hybrid working model, promoting a healthy work-life balance.

Benefits

Flexible vacation and paid holidays

Private health and dental plans

Company car or allowance for field-based roles

Discounts on gyms and fitness clubs

Qualifications

• Medical sales experience, ideally in Orthopaedics.
• Theatre sales experience preferred.
• Proven track record in serving customers and patients.

Responsibilities

• Provide customers with technical advice and training on product use.
• Support management of stock and equipment at healthcare facilities.
• Maintain records of customer activity in the company's CRM system.

Skills

Medical sales experience

Training delivery

Customer relationship management

Job description

Role Title

Surgical Solutions Manager

Location

Kent and South East

Rewards

Competitive salary and comprehensive benefits on offer

Summary

At Smith+Nephew, we believe in our products. We believe that through innovation, development, and supporting our customers and patients, we can help others achieve a Life Unlimited!

This role will manage key relationships across a geography, developing and building on relationships with our customers. You will engage with healthcare professionals daily, offering advice, guidance, and product knowledge.

Working to a business plan, the primary purpose is to improve the service provision and efficiency of the business. By understanding the Hospital Theatre environment, this role will support existing Smith+Nephew customers and help implement new business by ensuring the safe and effective clinical use of our products and managing associated stock and equipment, following company processes and procedures.

Sound exciting? We believe so!

Essential Job Functions

• Provide customers with technical advice and appropriate training on the safe and effective use of the company's products.
• Support customers with activities related to managing stock and equipment, including consignment inventory, loan kits, stock auditing, and ordering patterns.
• Maintain up-to-date records of customer activity on the company's CRM system, including usage, purchasing protocols, and competitor activity, in collaboration with the Account Manager.
• Liaise with colleagues across S+N to maximize cross-business opportunities within key accounts.

Requirements

• Medical sales experience, ideally in Orthopaedics.
• Theatre sales experience is preferred.
• Experience delivering training and guidance to healthcare professionals, ensuring an outstanding sales experience.
• A proven track record of success in serving customers and patients.

Travel Requirements: >75%

Applications:

If you share our passion for pioneering innovation and meet the outlined criteria, we would love to hear from you.

You. Unlimited.

We are committed to creating the greatest good for society. Our greatest investments are in our people and the patients we serve.

• Inclusion, Diversity, and Equity: Committed to welcoming, celebrating, and thriving on diversity. Learn more about our Employee Inclusion Groups on our website (https://www.smith-nephew.com/).
• Your Future: Generous sales incentives, pension schemes, and share options.
• Work/Life Balance: Flexible vacation, paid holidays, and volunteering hours to give back to our communities.
• Your Wellbeing: Private health and dental plans, healthcare cash plans, income protection, and life assurance.
• Flexibility: Hybrid working model (for most professional roles).
• Training: Hands-on, team-customized mentorship and development.
• Extra Perks: Discounts on gyms, fitness clubs, bike and car schemes, and employee discounts. Field-based sales roles include a company car or allowance.

#li-RG1

#li-remote

Stay connected and receive alerts for similar jobs by joining our talent community.

We're more than just a company — we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients daily.

Check our Glassdoor page for a behind-the-scenes look and a glimpse into You. Unlimited. life, culture, and benefits at S+N.

Explore our new website to learn more about our mission, team, and opportunities.