Surgical Admissions Booking Officer | University Hospitals Dorset NHS Foundation Trust

Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust; Bournemouth; On-site; GBP 22,000 - 28,000; Full time

Job summary

A healthcare institution in Bournemouth is seeking a full-time Admissions Booking Officer to join their Surgical Admissions Team. The successful candidate will handle patient bookings, manage correspondence, and ensure compliance with waiting times and targets. Excellent organisational and computer skills are essential, as well as the ability to work flexibly in a busy environment. This role offers a chance to contribute to the efficient operation of surgical services within the trust.

Qualifications

• Ability to cope with demanding and changing priorities in a busy environment.
• Flexible approach to work.

Responsibilities

• Dealing promptly with incoming correspondence and enquiries.
• Ensuring patient details are entered on to the waiting list module.
• Booking patients according to clinical priority.
• Liaising with theatre and treatment centre team leads.
• Rebooking cancelled operations within the national target.

Skills

Excellent organisational skills

Computer skills

Team player

Job description

Overview

An opportunity has arisen for a full-time Admissions Booking Officer to join the Surgical Admissions Team.

You will require excellent organisational and computer skills. Duties will include booking patient operation dates and pre-assessments, liaising with a variety of staff at all levels including Consultants and Senior Nurses.

You should have the ability to cope with demanding and changing priorities in a busy environment with a flexible approach to work. The ideal candidate will be a good team player.

Location

Base Location: Royal Bournemouth Hospitals

Responsibilities

• Dealing promptly with incoming correspondence, telephone calls and enquiries from patients, wards and medical staff in an efficient and effective manner.
• Responsible for ensuring patient details are entered on to the e-Camis waiting list module within 2 working days of arrival in the office.
• To work under the supervision of the Validation and Admissions Officer to ensure that all TCI entries on the waiting list for surgery have a validated clock start.
• Booking patients appropriately and in a timely manner, according to their clinical priority, ensuring national and local waiting times and targets are met, highlighting issues or concerns to the Validation and Admissions Officer.
• Entering patient details on to the e-Camis theatre module, liaising with theatre and treatment centre team leads regarding equipment and correct skill mix of staff available for sessions.
• To ensure that any cancelled operations on the day of surgery are rebooked within the national 28 day target.
• To ensure all lists are fully utilised.

About UHD and recruitment

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert

This advert closes on Tuesday 16 Sep 2025