Surgery Support Manager – NHS (Flexible Hours)

Allscreens Nationwide Ltd; Salford; On-site; GBP 32,000 - 39,000; Full time

Job summary

Northern Care Alliance NHS Foundation Trust is seeking a Band 5 Support Manager to join the Surgical Team across Salford Royal Hospital and other sites. The role involves operational management, patient flow, and coordinating clinics, theatres, and waiting lists in a busy NHS environment.

You will travel between Salford Royal, Fairfield General, Rochdale Infirmary and Royal Oldham to support delivery of safe, high-quality patient care and help meet performance targets while leading

Responsibilities

• Support the Operations Lead in running services, including outpatient clinics, theatre lists, patient flow, and waiting lists.
• Monitor and support delivery of key targets such as RTT and cancer pathways, including validation, tracking patients, and escalating delays.
• Oversee medical staffing processes including rota coordination, attendance, sickness monitoring, mandatory training compliance, and HR processes.
• Track patient journeys, manage delays, respond to complaints (PALS/incidents), and ensure patient-centred care.
• Build strong relationships across multidisciplinary teams, communicate effectively at all levels, and support service development.
• Analyse complex performance, capacity, and demand data to inform decision-making and drive service improvements.
• Support quality improvement initiatives (e.g. PDSA cycles), clinical governance, risk management, and policy compliance.
• Assist with budget management, cost improvement plans, and ensure efficient use of resources and capacity.

Job description

Northern Care Alliance NHS Foundation Trust is seeking a Band 5 Support Manager to join the Surgical Team across Salford Royal Hospital and other sites. The role involves operational management, patient flow, and coordinating clinics, theatres, and waiting lists in a busy NHS environment.

You will travel between Salford Royal, Fairfield General, Rochdale Infirmary and Royal Oldham to support delivery of safe, high-quality patient care and help meet performance targets while leading