Supreme Housekeeper - £12.80 per hour

The Grand Hotel Birmingham; Birmingham; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join The Grand Hotel Birmingham as a Supreme Housekeeper, delivering top-tier service to our VIP guests while maintaining immaculate standards. This role requires a team player with strong organizational and communication skills, ready to contribute to a warm and welcoming environment.

Benefits

Competitive colleague and friend & family rates for overnight stays at the hotel

50% employee discounts on food and beverage at hotel outlets

Access to exclusive benefits portal

Employee Referral scheme

Free meals on duty

Access to Hospitality Action

Monthly employee recognition and rewards programme

Career development opportunities

Uniform provided

Qualifications

• Previous experience within a similar or supervisory role is essential.
• Be fully flexible to be able to work shift patterns through weekdays and weekends.

Responsibilities

• Service guest bedrooms to The Grand Housekeeping standard.
• Maintain high presentation standards in allocated sections and public areas.
• Deliver excellent guest experiences.

Skills

Strong organisational skills

Time management skills

Strong communication skills

Team player

Job description

Join to apply for the Supreme Housekeeper - £12.80 per hour role at The Grand Hotel Birmingham

3 days ago Be among the first 25 applicants

Join to apply for the Supreme Housekeeper - £12.80 per hour role at The Grand Hotel Birmingham

Our Supreme Housekeepers work within the “heart of the house” and bring their personality and flair to provide a warm and friendly service to our VIP guests.

The guest journey is paramount, so you'll know how to deliver a fantastic experience for our guests, time and time again, achieving Grand standards.

What You Will Do

• You will primarily work on the 6th VIP Floor, servicing and maintaining Grand VIP Standards.
• Your standards of servicing bedrooms should be the pinnacle of Hospitality.
• To service guest bedrooms to The Grand Housekeeping standard required - presenting immaculate beds, bathrooms and corridors.
• Work closely with the Housekeeping Management.
• Deliver and build rapport with VIPs, whilst adhering to our confidentiality and privacy policy.
• Leading by example by delivering excellent guest experiences by surprising and delighting through going the extra mile.
• To be accountable for your allocated section of bedrooms ensuring a high standard of presentation and maintenance is second nature, including Public Areas.
• Be flexible to jump into any role within the housekeeping department when required.
• Contribute to creating a warm and welcoming environment for our guests and colleagues.
  
  

Ideal candidate

• Team player
• Strong organisational and time management skills
• Strong communication skills
• Previous experience within a similar or supervisory role is essential.
• Be fully flexible to be able to work shift patterns through weekdays and weekends
  
  

Benefits

• Competitive colleague and friend & family rates for overnight stays at the hotel
• 50% employee discounts on food and beverage at hotel outlets
• Access to our exclusive benefits portal, which includes extensive discounts on retail, travel and leisure activities
• Employee Referral scheme, get financially rewarded for introducing a friend or family member to our team
• Free meals on duty in our dining facilities
• Access to Hospitality Action, our Employee Assistance programme with 24/7 health and wellbeing support
• Rewards and recognition for living and breathing our company values
• Monthly employee recognition and rewards programme
• Regular team appreciation events, including regular employee parties throughout the year
• Career development opportunities – including access to apprenticeship programmes
• Use of Wagestream financial wellbeing platform, allowing instant access to your pay
• Uniform provided

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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