Supreme Courts Administrative Officer

Scottish Courts and Tribunal Service; City of Edinburgh; On-site; GBP 22,000 - 27,000; Full time

Job summary

A public sector organization in Edinburgh is seeking an Administrative Officer for a full-time, fixed-term position until March 2026. Responsibilities include processing mail, maintaining records, producing court documents, and providing excellent customer support. Ideal candidates will have strong communication skills and experience in administrative tasks.

Qualifications

• Experience in general administrative duties required.
• Excellent customer service skills.
• Good communication skills to answer queries.

Responsibilities

• Process and distribute incoming mail.
• Create and update records on in-house systems.
• Produce court documents and prepare files for hearings.
• Provide excellent customer service.

Skills

General administrative duties

Customer service

Data entry

Communication skills

Job description

Overview

The Scottish Land Court & Lands Tribunal for Scotland based within Supreme Courts - Edinburgh, have a fantastic opportunity to join the team as an Administrative Officer on a full time, fixed term basis until 31 March 2026 with the possibility of extension and/or conversion to permanency thereafter.

Responsibilities

• Administrative Officers carry out a variety of general administrative duties to progress cases through the court or provide support to other functions within the Scottish Courts and Tribunals Service.
• To undertake a number of general administrative duties including:
• Processing and distributing incoming mail to colleagues
• Creating and updating records on our in-house computer system and data input
• Producing court documents
• Preparing files for hearings
• General photocopying and filing
• Dealing with numerical calculations
• Answering queries via phone, email and in person
• Accounting for monies in accordance with financial guidelines
• Undertaking light portering duties as required
• Assisting during court proceedings if required

Additionally you

• will have regular contact with court users, including members of the Judiciary and the legal profession. As such, you be required to competently answer queries giving consistent and reliable advice.
• will work within a team with regular management support and will be responsible for your own time.
• may be required to provide advice to colleagues and carry out limited supervision of others.
• will assist in clearing up of courts/hearings by issuing letters and orders as necessary.
• process and enter payments onto computer system;
• provide excellent customer service.
• undertake such duties as may reasonably be requested within the scope of the post.

Timeline

Applications and completed assessments will be accepted until 11:59pm on the closing date stated on the advert, Thursday 9 October 2025. You must have completed the online assessment by this time for your application to be considered. Interviews are expected to be held 24 October 2025 onwards.