Supporter Retention Manager - Up to £40,000 dependent on experience

ShaftesburyGroupUK; Leigh Woods; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading charity seeks a Supporter Retention Manager to drive engagement and retention through innovative campaigns. The role involves crafting personalized donor experiences, managing relationships, and employing data analytics to optimize fundraising efforts. Join a passionate team committed to empowering individuals and communities with inclusive support services.

Benefits

Generous Annual Leave entitlement of 25 days + 8 bank holidays

Excellent training package

Pension Scheme

Death in service scheme

Employee assistance program

Qualifications

• Experience in donor retention and direct marketing.
• Strong project management skills and experience with CRM systems.
• Ability to write engaging fundraising appeals.

Responsibilities

• Develop and implement data-led campaigns to engage supporters.
• Deliver personalized stewardship initiatives for donor engagement.
• Create compelling supporter journeys across various channels.

Skills

Project Management

Donor Retention

Fundraising Appeals

Data Analytics

CRM Systems

Job description

Supporter Retention Manager - Up to £40,000 dependent on experience

Join to apply for the Supporter Retention Manager - Up to £40,000 dependent on experience role at ShaftesburyGroupUK

Supporter Retention Manager - Up to £40,000 dependent on experience

1 week ago Be among the first 25 applicants

Join to apply for the Supporter Retention Manager - Up to £40,000 dependent on experience role at ShaftesburyGroupUK

Get AI-powered advice on this job and more exclusive features.

Are you passionate about building meaningful relationships with supporters and driving long-term fundraising success? We’re looking for an Individual Giving Manager (Retention) to join our team at Shaftesbury.

We are looking for people with the passion, talent, skills and experience that all add up to a caring and community-minded workforce.

We believe that the people we support have the right to a full and flourishing life. They deserve the very best in delivery. Driven by our core values, Shaftesbury strives to be Open, Enabling, Inclusive and Courageous in all that we do.

Our disability services across adult care, children’s care and education are all focused on inclusion and support. Committed to professional, flexible and personalised care, we are passionate about going the extra mile in providing opportunities for people to thrive and live well.

About The Role

In this role, you’ll develop and implement data-led campaigns to engage existing cash supporters, regular givers, and gaming participants. You’ll deliver personalised stewardship initiatives, ensuring supporters feel valued and connected to our mission. Working across direct mail, telemarketing, gaming, and digital channels, you’ll create compelling supporter journeys that inspire long-term commitment and giving.

We’re looking for someone with experience in donor retention and direct marketing. You should have strong project management skills, the ability to write engaging fundraising appeals, and experience working with CRM systems such as Raiser’s Edge. A proactive, strategic mindset and a passion for supporter engagement will be key to success in this role.

This is a fantastic opportunity to shape the way we build relationships with our supporters and make a real impact. If you’re motivated by creating engaging supporter experiences and driving income growth, we’d love to hear from you.

Hybrid working, will be required to travel into London when appropriate.

Benefits Of Working At Shaftesbury

At Shaftesbury, we know that our people are our greatest asset. We’re proud to have some of the best and most committed staff in the sector – and we want to attract more people like you to work with Shaftesbury. We’re now offering even more great benefits to reward the work of our wonderful staff in adult care:

• We want to reward staff in a range of ways for their hard work. You can be nominated for a recognition letter from a member of the Executive Leadership Team and you may also be nominated to receive a gift voucher up to £50 for going above and beyond within your role.
• Excellent training package provided for all staff.
• Generous Annual Leave entitlement of 25 days + 8 days bank holiday for the first 5 years. Increasing to 28 days + 8 days bank holiday after 5 years.
• Pension Scheme.
• Death in service scheme.
• Access to our employee assistance program.
  
  

Shaftesbury is the disability charity that’s committed to enabling children, young people and adults to live a life that adds up for them.

What makes life liveable is never down to just one thing - it’s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up – to Shaftesbury.

Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives.

Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check.

Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Non-profit Organizations

Referrals increase your chances of interviewing at ShaftesburyGroupUK by 2x

Sign in to set job alerts for “Supporter” roles.

Bristol, England, United Kingdom 1 month ago

Chewton Mendip, England, United Kingdom 1 day ago

Bath, England, United Kingdom 2 weeks ago

Bath, England, United Kingdom 2 weeks ago

Cardiff, Wales, United Kingdom 2 weeks ago

Cardiff, Wales, United Kingdom 3 weeks ago

Melksham, England, United Kingdom 2 weeks ago

Senior Therapist - Urgent Community Response

Weston-Super-Mare, England, United Kingdom 1 day ago

Cardiff, Wales, United Kingdom 2 weeks ago

Trowbridge, England, United Kingdom 1 week ago

Leigh Woods, England, United Kingdom 2 months ago

Melksham, England, United Kingdom 1 week ago

Bristol, England, United Kingdom 2 hours ago

Social media and community coordinator (6-month FTC) - Remote

Shepton Mallet, England, United Kingdom 3 weeks ago

Internal Applicants Only - Project Officer

Cardiff, Wales, United Kingdom 2 weeks ago

Cardiff, Wales, United Kingdom 3 weeks ago

Bath, England, United Kingdom 2 weeks ago

Cardiff, Wales, United Kingdom 3 weeks ago

Cardiff, Wales, United Kingdom 2 weeks ago

Chippenham, England, United Kingdom 21 hours ago

Internal Applicants Only - Research Assistant

Cardiff, Wales, United Kingdom 2 weeks ago

Internal Applicants Only - Administrative Officer

Internal Applicants Only - Administrative Assistant

Planning and Project Manager, UNIVERSITY OF BATH

Bath, England, United Kingdom 14 hours ago

Bath, England, United Kingdom 3 weeks ago

City Of Bristol, England, United Kingdom 2 days ago

Bath, England, United Kingdom 1 month ago

Bristol, England, United Kingdom 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.