Supporter Relations Assistant

CBM UK Ltd; Cambridge; Remote; GBP 20,000 - 26,000; Full time

Job summary

CBM UK Ltd is seeking a Supporter Relations Assistant to help supporters feel valued, appreciated and connected to the impact of CBM’s work. You will handle donations processing, respond to enquiries, and maintain accurate supporter records with a focus on exceptional care.

Join a mission-driven Public Fundraising team that values compassion, integrity and teamwork. We review applications as they come in and may close early if a suitable candidate is found.

Job description

Join our Supporter Relations team and help supporters feel valued, appreciated and connected to the impact of CBM’s work.

About the role

The Supporter Relations Assistant plays a key role in delivering excellent supporter care and administrative support within the Supporter Relations team and wider Public Fundraising department.

The role is responsible for processing donations and supporter correspondence accurately and efficiently, responding to enquiries, maintaining supporter records, and ensuring every interaction reflects CBM UK’s values and commitment to outstanding supporter care.

We will be reviewing applications and interviewing as they are received and reserve the right to close the vacancy early if a suitable candidate is appointed. Early applications are therefore encouraged.

About us

For over 115 years, CBM has been transforming lives around the world. We work with local partners, making sure people with disabilities in some of the world’s poorest communities have access to healthcare, education and a future where they can thrive. As an organisation based on Christian values, we welcome staff of all faiths and none in our work to build an inclusive world in which all people with disabilities enjoy their human rights and achieve their full potential.

Want to transform lives with us? Stay in touch and hear about our news, activities and appeals by email!