Supported Self Help Practitioner

Buckinghamshire Mind; Aylesbury; On-site; GBP 21,000 - 26,000; Full time

Job summary

A leading mental health charity in Aylesbury is seeking a Supported Self Help Practitioner to support clients facing financial struggles and guide them through self-help resources. Applicants should have experience or qualifications equivalent to NVQ Level 3 in Health & Social Care and a compassionate approach to client engagement. This permanent role offers a salary of £26,000 per year for full-time hours.

Benefits

Training and development opportunities

Supportive work environment

Equal Opportunities employer

Qualifications

• Relevant experience or qualifications for the role equivalent to NVQ Level 3 in Health & Social Care.
• Experience providing mental health/wellbeing services in a primary care setting.
• Ability to listen and empathise with people in a non-judgemental way.

Responsibilities

• Manage a caseload of clients and their support needs.
• Refer clients to higher levels of intervention when necessary.
• Support clients through different self-help pathways.

Skills

Person centred approach

Empathy

Motivational skills

Education

NVQ Level 3 in Health & Social Care

Job description

Overview

Application Deadline: 9 October 2025

Department: Prevention Services – Closing the Gap

Location: Bucks - Aylesbury

Compensation: £26,000 / year

Description

Supported Self Help Practitioner — Based in Citizens Advice Buckinghamshire

Join Our Mission at Buckinghamshire Mind!

Are you an organised and personable individual with a passion for supporting a meaningful cause?

Buckinghamshire Mind is looking for a Supported Self Help Practitioner.

The Supported Self Help Practitioner is responsible for supporting a caseload of clients to work through self help resources and plays a key role in our Prevention Services and our partnership with Citizens Advice Bucks. The purpose of this role is to work 1:1 with people who are experiencing financial struggles, providing information, signposting and guidance through self help resources.

• Contract Type: Permanent
• Location: Aylesbury
• Hours: 30 hours per week – Tuesday - Friday
• Salary: £26,000 pa (full time), pro rata £21,081.08

About Us

Buckinghamshire Mind is an independent charity providing trusted mental health services to our communities. We are affiliated with national Mind and are part of a network of over 100 Local Minds. We promote wellbeing and recovery; we prevent mental ill health; we offer talking therapies and we provide support in times of crisis.

Key Responsibilities

Supported Self Help is an early intervention service co-produced by national Mind and Local Minds and informed by Lived Experience. Clients seeking support at Citizens Advice Bucks will be referred to support self help based on their needs.

• Manage your own calendar and a caseload of clients.
• Understand the needs of clients and support them through different self help pathways.
• Refer clients to higher levels of intervention when required and/or signposting to other services that might help them to maintain their wellbeing.

The ideal candidate will have

• Relevant experience or qualifications for the role equivalent to NVQ Level 3 in Health & Social Care.
• Experience providing mental health/wellbeing services in a primary care setting.
• A person centred approach and the ability to listen and empathise with people in a non-judgemental way, motivating them to engage in self help activities.

Why Join Us?

• Inclusive Employer: We are an Equal Opportunities employer, welcoming applicants from all sections of the community, including those with lived experience of mental health challenges.
• Training and Development: We offer full training and development opportunities to help you grow in your role and further develop your skills.
• Supportive Environment: You’ll be part of a dedicated team, with the opportunity to make a tangible difference in your community.

For details of our culture and our benefits: Buckinghamshire Mind Careers

How to apply

If you are interested in the role please send your CV and complete the mandatory questionnaire in our application page.

If you need to apply in a different format or need assistance to apply, please contact us at [e-mail]

Closing date for applications – 9 October 2025.

Buckinghamshire Mind is an Equal Opportunities and inclusive employer. We welcome applications from all sections of the community including those with lived-experience of poor mental health. If you meet all the essential criteria we welcome your application as training and development can be provided to give you further skills. Any offer made relating to this post will be subject to satisfactory references and a satisfactory Enhanced DBS check depending on the role.

*Please note we do not provide VISA sponsorship and unfortunately we cannot employ you if you do not have the right to work in the UK.

Travel expenses will only be paid for journeys that fall outside of the regular commute to and from the work location(s). If the role is home-based, all travel will be paid for on expenses.

Key Responsibilities

Please see attached job description for more information.