Supported Living Service Lead

Nightingale Hammerson; Kings Langley; On-site; GBP 33,000; Full time

Job summary

A leading community service provider in Kings Langley is seeking a dynamic Supported Living Service Lead to manage two services in Watford. You will oversee teams, ensure high-quality care, and drive improvements in service delivery. Ideal candidates will have experience in managing supported living services, a strong understanding of CQC frameworks, and a compassionate leadership style. The role offers a salary of £32,432.40 per annum and the opportunity for professional development.

Benefits

20 days annual leave + bank holidays

Flexible Additional Holiday Purchase Scheme

Free training to achieve qualifications in Social Care

Access to free online training courses

Employee Assistance Programme

Qualifications

• Proven experience managing a residential or supported living service.
• Strong knowledge of CQC frameworks and quality assurance.
• Willingness to achieve a Level 5 Diploma in Leadership for Health & Social Care.

Responsibilities

• Lead and direct the day-to-day management of both services.
• Ensure high-quality, person-centred care in line with CQC standards.
• Supervise, mentor, and develop staff teams.
• Manage budgets, health & safety, and compliance requirements.
• Build strong relationships with service users, families, and external agencies.

Skills

Experience managing a residential or supported living service

Knowledge of CQC frameworks and quality assurance

Strong communication skills

Compassionate leadership style

Education

Level 5 Diploma in Leadership for Health & Social Care

Job description

Overview

Supported Living Service Lead – Watford
Salary: £32,432.40 per annum | Full-time | Permanent

We are seeking a dynamic and motivated Service Lead to oversee two Supported Living services in Watford. This is a fantastic opportunity to lead dedicated teams, ensure high-quality care, and drive continuous improvement within CareTech Community Services.

About the Services

The Avenue – Supporting adults with learning disabilities in a welcoming, well-maintained service with spacious, nicely decorated flats and a large garden with patio. Staff and visitors benefit from free parking.

Mildred Avenue – A Supported Living service designed for individuals with complex needs, providing person-centred support to promote independence within the community.

Why Join CareTech?

• 20 days annual leave + bank holidays
• Flexible Additional Holiday Purchase Scheme
• Dedicated learning & development programmes
• Free training to achieve qualifications in Social Care
• Access to free online training courses across multiple topics
• DBS check paid before you start
• Refer a Friend scheme – earn up to £250 per referral
• Stakeholder Pension
• Free Employee Assistance Programme
• Annual Employee Awards Evening & recognition schemes
• Genuine career progression opportunities
• CareTech Foundation grants for family & friends

Your Role

• Lead and direct the day-to-day management of both services.
• Ensure high-quality, person-centred care in line with CQC standards.
• Supervise, mentor, and develop staff teams.
• Oversee support plans tailored to each individual’s needs and aspirations.
• Manage budgets, health & safety, and compliance requirements.
• Build strong relationships with service users, families, and external agencies.
• Drive service improvement and quality outcomes.

What We’re Looking For

• Proven experience managing a residential or supported living service.
• Strong knowledge of CQC frameworks and quality assurance.
• Level 5 Diploma in Leadership for Health & Social Care (or willingness to achieve).
• Resilient, compassionate leadership style with excellent communication skills.
• Passion for supporting vulnerable adults and delivering high safeguarding standards.

About CareTech

Established in 1993, CareTech Community Services operates over 250 services nationwide, supporting people with autism, learning disabilities, mental health conditions, and complex needs. We are committed to delivering the highest standards of care and creating opportunities for independence.

All applicants will be subject to satisfactory references and DBS checks.

CareTech is proud to be a Disability Confident Leader.

Some roles may require male or female applicants only, in line with the Equality Act 2010.

Apply Now

If you are ready to lead, inspire, and make a measurable difference in the lives of others, we’d love to hear from you.

STRICTLY NO AGENCIES

Salary / Benefits: From: £32432.4 To: £32432.4 per year