Supported Living Housing Assistant

Care First UK Recruitment Solutions; East Midlands; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Pension with up to 9% employer

Life assurance (four times salary)

Health cash plan

Free counselling and wellbeing support

Birthday day off

Free on-site parking

Enhanced maternity, paternity andcomp.

Job summary

Care First UK Recruitment Solutions in Derby is seeking a Supported Living Housing Assistant to help older residents live safely and independently on a retirement estate. The role combines housing management, welfare support and practical assistance to promote residents' wellbeing.

This is a varied post with a seven-day rota, including weekends and on-call duties. A full UK driving licence is essential, and training is available if not already held.

Qualifications

• Experience with older people in care settings (professional, voluntary or personal).
• Full UK driving licence and access to a vehicle is essential.
• Willingness to work seven-day rota and on-call duties.

Responsibilities

• Carry out regular home visits and welfare checks for residents.
• Support residents with their individual needs and review plans.
• Provide housing-related advice including tenancy matters and budgeting.
• Assist with benefit applications and signpost to services.
• Report repairs, maintenance issues and complaints.
• Support residents with smart home tech and emergency calls.
• Identify safeguarding concerns and report them promptly.
• Respond to emergencies (fire, flood, out-of-hours).
• Organise social activities and community events with residents.
• Liaise with families, care providers and external agencies.
• Maintain accurate records and health and safety procedures.

Skills

Excellent communication

Interpersonal skills

Independent working

Organisational skills

Basic IT skills

Caring and patient

Safeguarding awareness

Willingness for on-call rota

Education

NVQ Level 2/3 in Health and Social Care

Job description

Supported Living Housing Assistant

Location: Derby

Salary: £13.45 per hour

Hours: 35 hours per week

Contract: Permanent

Working Pattern: Seven-day rota, including weekends, with regular on-call duties.

Additional on‑call payments

• Weekday: £12.33 per day
• Weekend: £24.71 per day
• Bank Holiday: £49.43 per day

Full UK driving licence and access to your own vehicle – essential.

Are you a caring, approachable and proactive individual who enjoys supporting older people to maintain their independence and wellbeing?

We are looking for a Supported Living Housing Assistant to join a friendly team at a well‑established retirement estate in Darley Abbey, Derby.

This is a varied role combining housing management, resident welfare and practical support, helping residents feel safe, supported and independent in their own homes.

Key Responsibilities

• Carrying out regular home visits, welfare checks and supporting residents with their individual needs.
• Completing and reviewing support plans and risk assessments.
• Providing housing‑related advice, including tenancy matters, rent, benefits and budgeting.
• Assisting with benefit applications, forms and signposting residents to relevant services.
• Reporting and monitoring repairs, maintenance issues and complaints.
• Supporting residents with smart home technology and emergency call systems.
• Recognising and reporting safeguarding concerns.
• Responding to emergencies, including fire, flooding and out‑of‑hours calls.
• Helping organise social activities, residents' meetings and community events.
• Liaising with families, care providers, external agencies and colleagues.
• Maintaining accurate records and supporting health and safety procedures.

About You

• Full UK driving licence and access to your own vehicle – essential.
• Experience working with older people, professionally, voluntarily or personally.
• Excellent communication and interpersonal skills.
• Ability to work independently and use your initiative.
• Good organisational and basic IT skills.
• A caring, patient and flexible approach.
• Understanding of safeguarding, dignity and promoting independence.
• Willingness to work on a seven‑day rota and participate in an on‑call rota.
• An NVQ Level 2 or 3 in Health and Social Care would be advantageous, although a willingness to undertake training is equally welcome. No formal qualifications are essential.

Salary & Benefits

• £13.45 per hour, Permanent, 35‑hour contract.
• Pension with up to 9% employer contributions.
• Life assurance (four times annual salary).
• Health cash plan covering optical, dental and medical costs.
• Free counselling and wellbeing support.
• Birthday day off.
• Free on‑site parking.
• Enhanced maternity, paternity and compassionate leave.

If you enjoy helping older people live safely and independently while making a genuine difference to their everyday lives, we would love to hear from you.