Supported Housing Worker - Catford

Excelcare Holdings; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Excelcare Holdings is seeking a passionate Supported Housing Worker in London to empower residents towards independent living. Responsibilities include supporting personal development, managing daily living skills, and working collaboratively with stakeholders to ensure comprehensive care. If you have experience in supportive roles and a compassionate approach, we invite you to apply.

Benefits

28 Days holiday including bank holidays

Free on-site parking

Enhanced bank holiday pay

Refer a Friend Scheme rewarding £500 for each referral

Employee Assistance Programme

Qualifications

• Previous experience in a supported housing setting or similar environment.
• Strong communication skills, both verbal and written.
• Understanding of issues faced by homelessness and mental health conditions.

Responsibilities

• Support residents in achieving personal goals and independence.
• Develop support plans and conduct needs assessments.
• Work with external services to enhance resident support.

Skills

Communication

Empathy

Patience

Teamwork

Reflective working

Job description

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Client:

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

2240032222c6

Job Views:

9

Posted:

18.06.2025

Expiry Date:

02.08.2025

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Job Description:

As a Supported Housing Worker at one of our Support Units in Catford you will be passionate about supporting, empowering and guiding our residents to live as independently as possible with our continued guidance and ensure that you make a difference every day to their personal goals and desired outcomes.

What you can expect for your hard work and dedication:

£12.60 to £13.50 per hour depending on experience and qualifications.

45 hours per week - 8am to 6pm on a rota basis to cover alternate weekends.

About the role of Supported Housing Worker:

Based on agreed support plans and risk assessments - work closely with residents to help them achieve their personal self-development and personal goals which are continually reviewed and will evolve as progress is made or desired outcomes change.

Support and inspire people, with the right tools and resources to develop skills, resources and confidence to live independently.

To provide a comprehensive support service working on strengths-based approach to practical and emotional needs.

Work in partnership with external services and stakeholders relating to alcohol and substance misuse to enhance resident support.

Develop activities which encourage routines to include daily living skills, housekeeping, laundry, cooking, personal hygiene and general wellbeing.

Assist with overall financial management - ensuring that residents have access to benefits and services available to them.

Ensure residents recognise their mental health needs and comply with medications that have been prescribed to manage this.

Recording and reporting - updating support plans as well as recording and evidencing incidents, accidents, etc.

To create SMART support plans and comprehensive risk assessments to empower our residents and keep them safe from harm, abuse or neglect.

Work within legislative and company guidelines and procedures.

About you:

You must be based in the UK - we are unable to offer UK visa sponsorship.

Be enthusiastic, respectful, patient and kind.

A strong communicator, verbally and in writing in order to produce concise and accurate written updates and reports.

Previous experience of working within a supported housing setting or a similar support environment and an understanding of issues faced by homelessness, drug and alcohol misuse as well as other mental health conditions.

Able to work on own initiative as well as part of a team

Patient, a good listener and empathic with residents who may have suffered abuse, neglect and severe challenges over a number of years.

Reflective working is key to empower and strengthen relationships with our residents

Professional and respectful approach to colleagues and residents

Willingness to participate with the team in planning and taking part in activities

Key working the most complex service users with needs aligned with drug and alcohol dependency.

Able to follow company policies and procedures to fulfil the requirements of the role

Flexible to work shifts across weekdays and alternate weekends

What we offer in return for your hard work as a Supported Housing Worker:

• 28 Days holiday including bank holidays
• Free on-site parking*
• Enhanced bank holiday pay
• Refer a Friend Scheme rewarding £500 for every person you refer
• DBS certificate paid by Dinardos*
• Employee Assistance Programme

*Terms and conditions apply.

Note: We are unable to offer visa sponsorship for these positions.

If you have are looking for a rewarding role with a chance for progression and you have these skills and attributes or previous experience in a supported housing role, then please apply today and become one of the 'family'. We are looking forward to hearing from you.

This is a rolling recruitment process. Candidates will be interviewed once they are shortlisted and interviews will be taking place on Wednesday's each week.