Supported Housing Worker

www.findapprenticeship.service.gov.uk - Jobboard; West of England; On-site; GBP 26,000; Full time

Job summary

A charitable organization in Bristol seeks a Supported Housing Worker to help clients maintain safe accommodation and achieve positive life changes. This role involves managing referrals, conducting needs assessments, and collaborating with partners to provide tailored support. Ideal candidates should have experience with complex needs, a valid driver's license, and a passion for making a difference. Competitive salary and benefits are offered.

Benefits

Employee Assistance Programme

Health Cash Plan

27 days annual leave

Staff discounts at charity shops and bike workshops

Generous pension scheme

Qualifications

• Experience working with people who may have complex needs and/or challenging behaviours.
• Valid driver's license and access to own vehicle for work.

Responsibilities

• Manage referrals and assess needs of clients.
• Provide tailored support to individuals across Bristol and South Gloucestershire.
• Collaborate with partner agencies and volunteers.

Skills

Experience with complex needs

Valid driver's license

Building relationships

Job description

As a Supported Housing Worker, you’ll be at the heart of supporting individuals to maintain safe accommodation and take positive steps forward in their lives.

This is a varied and rewarding role that combines practical support with meaningful impact. If you’re ready to make a difference and thrive in a collaborative, supportive team, we’d love to hear from you.

JH Bristol is a trading name of the charity Julian House, a well-established provider of accommodation and support services for people affected by homelessness across the South West of England.

We have chosen to operate under the name JH Bristol in this area to avoid confusion with Julian Trust, another charity providing support for homeless people in Bristol. If you are successful in your application, you will be employed by Julian House but working under the sub brand of JH Bristol.


Job Role: Supported Housing Worker
Salary: £25,235 per year
Hours: 37.5 hours per week
Contract type: Permanent
Location: Bristol
Additional information:
- Willingness to participate in an out-of-hours on-call rota
- Valid driver's license and access to own vehicle – business insurance will be required for roles involving travel for work


The Role:
Are you passionate about supporting people to build brighter futures? As a Supported Housing Worker, you’ll play a key role in helping clients maintain safe accommodation and make positive life changes.

You’ll manage referrals, assess needs, and provide tailored support to individuals across Bristol and South Gloucestershire. This includes helping clients navigate benefit claims, budgeting, and maintaining their accommodation to high health and safety standards.

Collaboration is at the heart of this role—you’ll build strong relationships with partner agencies and work closely with volunteers to create multi-agency support plans that truly make a difference.

You’ll also be responsible for keeping accurate records of client interactions and may support reporting to funders and partners. The role involves regular travel to supported housing properties and community meetings, so flexibility and a proactive approach are essential.

In return, you’ll be part of a supportive team environment, with regular one-to-one supervision and access to group support. If you're ready to take on a varied and rewarding role that combines practical support with meaningful impact, we’d love to hear from you.


What You’ll Be Doing:
- Progress and track referrals made into the service
- Carry out needs and risk assessments for clients
- Provide advice and information to provide an enabling service
- Ensure all new clients moving into the service understand their rights and responsibilities
- Keeping client records accurate, clear, and up to date

Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities


What We’re Looking For:
- Experience working with people who may have complex needs and/or challenging behaviours
- Valid driver's license and access to own vehicle – business insurance will be required for roles involving travel for work


There are many great reasons to join our team!
- Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- 27 days annual leave, including an extra day off for your birthday, increasing up to - 30 days after 4 years of continuous employment (pro-rata for part time staff)
- 30% staff discount at Julian House charity shops
- 20% staff discount at Julian House bike workshops
- For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands
- A generous and competitive pension scheme
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
- 6 weekly Reflective Practice sessions from objective, external facilitators


Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made.

We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including the interview), please contact us so that we can let you know how we can support you.


DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee; the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert.

All information will be dealt with according to our Data Protection Policy.


Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!