Supported Housing Worker

www.findapprenticeship.service.gov.uk - Jobboard; Exeter; On-site; GBP 22,000 - 26,000; Full time

Job summary

A charitable organization is looking for a Supported Housing Worker in Exeter. The role involves supporting individuals facing homelessness to achieve independent living. Key responsibilities include delivering support services, managing client records, and building partnerships. The ideal candidate has experience with complex needs and a strong understanding of homelessness. The position offers 27 days of annual leave, a rewarding workplace culture, and opportunities for career development.

Benefits

27 days annual leave

Employee Assistance Programme

Career development opportunities

Qualifications

• Experience in supporting individuals with mental health issues.
• Compassionate and organised approach to client support.

Responsibilities

• Deliver direct support and housing management services.
• Build partnerships with local agencies.
• Maintain accurate client records and track referrals.

Skills

Experience working with people with complex needs

Understanding of homelessness causes

Job description

We’re on the lookout for a Supported Housing Superstar to help make a real difference in people’s lives and become a vital part of their journey from homelessness to independence.

You’ll be joining our passionate team on a fixed-term contract until the end of March, supporting individuals to build resilience, maintain safe accommodation, and take steps toward a brighter future.

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!


Job Role: Supported Housing Worker
Salary: £22,543.27 per year (full time equivalent £25,235)
Hours: 33.5 hours per week
Contract type: Permanent
Location: Exeter
Additional information:
- Participation in an out-of-hours on-call rota


The Role:
Join our Exeter Supported Housing Service as a Supported Housing Worker, where you'll play a key role in helping clients maintain safe accommodation, manage personal finances, and access multi-agency support.

You’ll work with individuals facing complex challenges—such as trauma, mental health issues, and substance misuse—empowering them to build resilience and move towards independent living. With 11 supported units across Exeter, you’ll help ensure high standards of safety, effective referrals, and meaningful progress for each client.

If you're organised, compassionate, and ready to make a difference, we’d love to hear from you.


What You’ll Be Doing:
- Delivering direct support and housing management services to clients
- Building strong partnerships with local agencies
- Keeping client records accurate, clear, and up to date
- Tracking referrals into the service
- Creating a safe, supportive and empowering environment that promotes personal growth and sustainable move-on

Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities


What We’re Looking For:
- Experience working with people who may have complex needs and/or challenging behaviours
- Understanding of the causes of homelessness and social exclusion and the approaches which seek to address these


There are many great reasons to join our team!
- Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- 27 days annual leave, including an extra day off for your birthday, increasing up to - 30 days after 4 years of continuous employment (pro-rata for part-time staff)
- 30% staff discount at Julian House charity shops
- 20% staff discount at Julian House bike workshops
- For all the fantastic and valuable work you'll be doing makes you'll be eligible for the Blue Light Card, which offers amazing discounts on thousands of brands
- A generous and competitive pension scheme
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
- 6 weekly Reflective Practice sessions from objective, external facilitators


Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including the interview), please contact us so that we can let you know how we can support you.


DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee; the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert.

All information will be dealt with according to our Data Protection Policy.


Get in touch
If you have any questions about the Supported Housing Worker role, please get in touch with the team at [e-mail]. We look forward to speaking with you soon!


Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!