Supported Housing Team Manager

Beaufort Care Group; Poole; On-site; GBP 37,000; Full time

Job summary

A leading supported housing provider in Poole seeks a compassionate Team Manager to lead services for young people aged 16+. This role entails overseeing a small team, ensuring safety and compliance, and promoting the independence of residents. The ideal candidate holds an NVQ Level 3 in Children & Young People, possesses strong leadership experience, and understands emotional and behavioral challenges. Competitive salary and various benefits offered.

Benefits

25 days’ holiday + Bank Holidays

Long service awards up to £2,000

Funded Blue Light Card

Career development & funded qualifications

Qualifications

• Leadership experience in supported housing for young people.
• Qualified to NVQ Level 3 in Children & Young People.
• Strong understanding of safeguarding and child protection.

Responsibilities

• Lead and motivate a small team of Support Workers.
• Manage day-to-day operations, including rota planning and compliance.
• Build relationships with stakeholders including Social Workers and Management.

Skills

Leadership experience in supported housing and young people

Strong understanding of emotional and behavioral difficulties

Excellent organization and IT skills

Confident communication style

Resilience and emotional intelligence

Education

NVQ Level 3 in Children & Young People (or equivalent)

Job description

Job title: Team Manager (Supported Housing – Young People, 16+)

Location: Primarily based in Poole, covering sites in Poole & Bournemouth (with Head Office based in Ringwood)

Salary: £37,000 per annum

Hours: 40 hours per week including some late shifts, occasional weekends and Bank Holidays. Occasional sleep-in shifts may be required, paid in addition to salary. A flexible approach to working hours is essential.

On-Call: Part of rota, 1 weekend in 4, plus holiday cover

Essentials: NVQ Level 3 in Children & Young People (or equivalent); Full UK Driving Licence

Lead. Support. Make a Difference.

We're looking for a compassionate and confident Team Manager to lead our supported housing services for young people aged 16+. You'll work across two semi-independent living homes in Poole and Bournemouth supporting both the young people and the dedicated team around them.

This is more than a management role. It’s a chance to shape lives, build resilience, and help young people recover, thrive and embrace independence.

Your rewards

Long-term job security with an established, expanding provider
Competitive salary – reviewed annually
25 days’ holiday + Bank Holidays
Long-service awards up to £2,000
Funded Blue Light Card
Access to Employee Assistance Programme
Career development & funded qualifications (incl. NVQ 5)
In-house psychotherapist for additional specialist support
A warm, experienced team with strong management backing

Induction and training from day one

What You’ll Be Doing

Leading and motivating a small team of Support Workers who work around the clock overseeing the care of adolescents and young people, aged 16+ in semi-independent, supported housing

Ensuring safety, compliance and consistency in line with Ofsted, Supported Housing Regulations 2023, and Beaufort’s standards

Championing safeguarding, child protection, and best-practice care planning
Acting as a mentor and role model, offering guidance to your team and the young people

Building professional relationships with key stakeholders both internally and externally including Management teams, Social Workers, Tutors, Police & Local Authority teams

Managing day-to-day operations, including rota planning, referrals, budgets, HR, health & safety, and property maintenance

Promoting independence of the young people and helping them navigate positively towards adulthood

Occasional lone working will be required

What You’ll Bring

Leadership experience in supported housing and young people

Strong understanding of young people with emotional and behavioural difficulties, particularly those with trauma backgrounds

Qualified to NVQ Level 3 in Children & Young People (or equivalent) — and a willingness to work toward NVQ 5 (fully funded)

Resilience, emotional intelligence, and a good sense of humour

Confident communication style, excellent organisation and IT skills

Comfortable working alone and as part of a small, committed team

About Beaufort Support Services

We’re part of Beaufort Education and Care, an Ofsted-registered organisation with over 20 years’ experience in residential care for children and young people. At our supported living sites in Bournemouth and Poole, we help young people aged 16+ transition into independence with practical and emotional support. Every home is staffed 24/7 and offers a safe, modern environment tailored to individual needs.

We’re growing and we’re committed to developing our people just as much as our services.

The Important Bits

Must live within a commutable distance of Poole/Bournemouth
Must have the right to live and work in the UK
Safer Recruitment checks apply: enhanced DBS including barred lists, references, work history, identity checking & right-to-work

Ready to lead with purpose? Apply today and join a team that changes lives.

Due to high application volumes, only shortlisted candidates will be contacted.

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