Supported Housing Specialist

Onward; Manchester; Remote; GBP 19,000 - 33,000; Part time

Job summary

A leading company is looking for a Supported Housing Specialist to join their team in Manchester, taking on the responsibility of managing supported housing services for vulnerable customers. This home-based role emphasizes flexibility and collaboration with local authorities to ensure high-quality service delivery. The position offers a competitive salary, extensive leave, and support for career development.

Benefits

32 days annual leave plus bank holidays

Immediate entry to Pension scheme

Flexible working environment

Learning for life scheme

Simply Health cash plan

Qualifications

• Experience in supported housing or wellbeing services.
• Knowledge of regulatory requirements.
• Proactive approach to meeting KPIs.

Responsibilities

• Manage supported housing services and compliance across schemes.
• Deliver tailored support to individual customers.
• Liaise with managing agents to maintain partnerships.

Skills

Customer Service

Regulatory Knowledge

Partnership Working

Intermediate Microsoft Office

Job description

Social network you want to login/join with:

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Client:

Onward

Location:

Manchester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

fc638eb8ec1a

Job Views:

5

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

What you can expect from us

• We offer a competitive salary of £32,900 per annum as the full-time equivalent salary.
• This role is part-time, 21 hours per week, with a pro-rata salary of £19,740 per annum.
• 32 days annual leave plus bank holidays, totaling 40 days paid holiday per annum, equivalent to 8 weeks.
• Salary Finance - access to short and long-term loans, plus a savings facility.
• Opportunity to increase annual leave with service or through the holiday purchase scheme.
• Immediate entry to our Pension scheme (matched contributions up to 10%).
• A flexible working environment with family-friendly policies.
• Simply Health cash plan offering dental, optical, physiotherapy, 24HR private GP access, and more.
• Paid leave for sickness, maternity, paternity, and adoption.
• Access up to £150 annually through the ‘Learning for life’ scheme.
• Wide range of discounts and cashback offers on retail, automotive, holidays, and more.
• Support and training to develop your career.

About the role

We are seeking a Supported Housing Specialist to join our Specialist Living team. This is a home-based role, with no daily office attendance required, but occasional site visits as needed.

The role covers patches within Greater Manchester, with potential travel within North West on an ad hoc basis.

The purpose is to deliver a specialist Supported Housing/Wellbeing service to vulnerable customers, working collaboratively with Neighbourhoods to ensure high-quality service.

You will be responsible for managing supported housing services, agents, compliance, and risk across schemes, delivering tailored support to individual customers and schemes.

You will ensure effective delivery of services, managing voids, lettings, and housing management issues, liaising with managing agents to maintain strong partnerships.

What are we looking for?

• Experience in supported housing or wellbeing services.
• Knowledge of regulatory requirements in supported housing.
• Experience delivering excellent customer service.
• Partnership working experience with local authorities, commissioning teams, partner agents, and funding providers.
• Proactive approach to meeting KPIs.
• Intermediate Microsoft Office skills.
• A full UK Driving Licence and access to own vehicle.