Supported Housing Operations Manager

Edgy Design Studio - Goedgy.com; Swindon; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading housing service provider is seeking a Supported Housing Operations Manager to oversee accommodations for young people and individuals with mental health needs. This home-based role requires strong leadership, budget management, and the ability to build partnerships to improve service delivery. Ideal candidates will have experience in managing supported housing, strong strategic skills, and exceptional communication abilities.

Qualifications

• Experience of managing Supported Housing and developing teams.
• Strong leadership with creative service delivery vision.
• Experience achieving key performance indicator targets.
• Comprehensive knowledge of relevant government policy.

Responsibilities

• Oversee Supported Housing services and manage day-to-day operations.
• Build and maintain relationships with local partners.
• Champion a strengths-based service delivery model.

Skills

Managing Supported Housing

Leadership skills

Budget management

Performance culture

Strategic partnership working

Exceptional communication

Self-motivation

Job description

We aspire to be the provider of choice for Young People so we are looking for a colleague with a genuine passion for delivering great Young Peoples services that offer opportunities for co-production and co-design, sustainable employment, training and education opportunities and doing all that we can to make sure young people have the best start in life.

As our Supported Housing Operations Manager, you will oversee a group of our Supported Housing services. We offer accommodation support services for Young People, those with mental health needs and learning disabilities. You will provide day to day leadership, operational management and strategic direction to Service Managers. We want you to ensure that we deliver high standards of customer satisfaction and that key performance indicators are achieved. We know that partnership work is key, so we want a leader who is able to build and maintain relationships with local partners to make amazing things happen!

You will drive and champion a strengths-based service delivery model across all your services, promoting inclusive communities that deliver a person-centred response and engage with local initiatives, providing opportunities for customers to participate within the service and the local community. More than anything we want you to bring your energy and ideas to Stonewater and the Young People that we support, and deliver innovative, impactful services that are fit for the future.

This is a Home Based role with frequent travel to services within your portfolio area, which will cover schemes in Dorset, Devon, Oxfordshire, Wiltshire, Gloucestershire.

As we are constantly growing our support offer, we expect a degree of flexibility in travel locations.

The successful applicant will be required to register as our Ofsted Nominated Individual and take part in an on-call rota.

The Ideal Candidate Will Have

• Experience of managing Supported Housing and of managing and developing teams and individuals.
• Strong leadership skills with a clear vision for innovative, creative and viable service delivery.
• Experience of managing budgets.
• Experience of achieving key performance indicator targets and embedding a high-performance culture.
• Demonstrable strategic partnership working and stakeholder management, with experience of developing and delivering high performing contracts.
• Comprehensive knowledge of national government policy and relevant funding frameworks in relation to supported housing, and the ability to identify what excellence looks like within and outside of the sector.
• Exceptional communication skills with the ability to produce clear and concise reports on a range of issues.
• Self-motivation with the ability to manage concurrent projects at any one time.
• Knowledge of Health & Safety and good practice.
  
  

Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.

Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

Discover Stonewater

Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.

Our mission is to provide quality homes and services for people whose needs are not met by the open market.

Were looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform peoples lives.

We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation

Are you ready to#DiscoverStonewater?

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