Supported Housing Officer / Social Housing Advisor

Elim Housing Association; Gloucester; On-site; GBP 26,000 - 28,000; Full time

Job description

Job Title: Supported Housing Officer

Location: Matson, Gloucestershire

Salary: 26,000 to 28,000 per annum

Job Type: Full-time, Permanent.

Hours: 36.5 hours per week. This is on a working rota; some weeks may vary in hours and there will be late shifts and weekend shifts. You will be required to work bank holidays.

About Elim Housing Association

Elim Housing Association is a provider of housing and support services in the West of England and Gloucestershire. Our vision is 'to meet housing needs and deliver homes that change people's lives'.

Elim's aim for its customers is to ensure that the housing and services Elim provide serve as a platform for growth, facilitating all our customers to achieve their aspirations. In this way, we make our homes truly life changing by ensuring that our service has a positive impact long after a person has left Elim accommodation.

The Role

The role is based at Taylor House in Gloucester, reporting to the Team Leader and part of the Supported Housing department.

Taylor House provides accommodation-based support for single people and couples with complex, multiple and high-level support needs, aged 18+. 34 residents are housed in a mixture of self-contained accommodation and rooms with shared facilities.

Responsibilities:

• Establish and maintain trusting relationships with individuals, maintaining regular contact and facilitating a co-produced planned programme of support.
• Assist individuals to identify and access appropriate move-on accommodation.
• Monitor and manage rent accounts, ensuring arrears are addressed in line with organisational procedure.
• Participate in undertaking Health and Safety checks and inspections.
• Assess the support needs and risks of individuals in line with organisational Support Delivery and Risk Management procedures.
• Promote opportunities and encourage the raising of aspirations of the individuals you support in education, training and employment.
• Deliver welfare benefits and budgeting advice to individuals to ensure their income is maximised and financial resilience and capacity increased.
• Facilitate a workshop that you can lead on with the individuals.
• Work in partnership with external agencies to facilitate the effective delivery of support.
• Safeguard the welfare of vulnerable adults.
• Deliver a diverse and culturally sensitive service, promoting equality of opportunity within all aspects of the role and wider service.

What you will need to be successful:

• Experience and understanding of the causes of homelessness and social exclusion for vulnerable parents.
• Experience of delivering tailored support to people in a supported housing environment.
• Knowledge of Psychologically Informed Environments and practice.
• Experience and understanding of housing management issues including rent collection, void management, property maintenance and ASB.
• Experience of working as part of a team, with a strong commitment to joint working and a flexible approach.
• Working knowledge of the welfare benefits system.
• Experience of assessing the strengths, support needs and risks of vulnerable people and facilitating a co-produced programme of support.

Elim colleagues benefit from:

• 25 days annual holiday rising to 30 days.
• Access to training and career development through Elim Skills Academy.
• Flexible working.
• Company pension and Life Assurance.
• Health cash plan, which includes discounts to a wide range of shops and services.

How to apply:

For more details on the role and to apply, please click the APPLY button below to be sent the application form.

Closing Date: 6th May 2025

We are continuously developing our inclusive, values-driven culture that welcomes and embraces the diversity of our staff and customers. We are keen to increase our own diversity and particularly welcome applications from underrepresented groups.