Supported Housing Coach

YMCA South Midlands; Northampton; On-site; GBP 21,000 - 24,000; Full time

Job summary

YMCA South Midlands is hiring for a compassionate, calm and resilient role in our supported accommodation for young people. You will provide practical and emotional support, help residents manage challenges, maintain a safe environment and respond confidently to crises.

The post requires empathy, strong boundaries, and a commitment to promoting wellbeing and independent living. The role is 37.5 hours per week on a rota basis including evenings, weekends and bank holidays.

Qualifications

• Experience working with vulnerable adults or young people in supported housing or similar settings.
• Strong understanding of safeguarding and professional boundaries.
• Excellent communication and interpersonal skills with residents.

Skills

Experience with vulnerable adults/you

Safeguarding knowledge

Empathy and relationship-building

Calm under pressure

Communication skills

Independent working

Inclusion and equal opportunity

Job description

Working at YMCA South Midlands is more than just a job. It's an opportunity to change lives.

We provide a welcoming and safe place for young people to live as well as a range of support services to help them into employment and move towards an independent future. We're looking for a compassionate, calm and resilient individual to join our team. You'll provide practical and emotional support, help residents manage challenges and crises, maintain a safe and welcoming environment and respond confidently to situations as they arise. Every day is different, and no two shifts are ever the same.

About You

We are looking for someone who understands the needs of our young adults and who is passionate about providing effective and engaging services that support the emotional, mental, and physical wellbeing of YMCA Northamptonshire residents residing in our supported accommodation. The role focus is on promoting wellbeing, building confidence, developing independent living skills and preparing and supporting residents to move into employment and onto a future beyond the YMCA.

The support we provide is asset-based, trauma informed and person-centred and the post holder will need to understand and work within these frameworks.

We're looking for someone who:

• Has experience working with vulnerable adults or young people, ideally within supported housing, leaving care services or a similar environment.
• Has a strong understanding of Safeguarding and Professional Boundaries
• Builds positive, trusting relationships through kindness, empathy and respect.
• Remains calm and confident when managing challenging situations or supporting individuals in crisis.
• Has excellent communication and interpersonal skills.
• Is well organised, able to work independently and make sound decisions.
• Believes every young person deserves the opportunity to succeed.

Most importantly, you'll share our passion for supporting young people and helping them build brighter futures.

The role is 37.5 hours per week on a rota basis including evenings, weekends and bank holidays.

Our team is key to us in achieving our goals and we value and invest in all our employees to ensure that collectively, we provide the best support possible to our young people to help them reach their potential.

Why Join YMCA South Midlands?

As well as being part of a supportive and collaborative team, you'll benefit from:

• The opportunity to make a genuine difference every day.
• A welcoming and values-led organisation.
• Ongoing learning and development opportunities.
• A supportive leadership team that values your wellbeing.
• The chance to be part of an organisation that's growing and investing in its people.

Everyone is Welcome Here

At YMCA South Midlands, we believe everyone should feel they belong.

We welcome applications from people of all backgrounds, experiences and communities. We are committed to building a diverse and inclusive workforce that reflects the people we serve and where everyone is treated with dignity, respect and fairness.

As a charity with a Christian heritage, our faith inspires our values and our commitment to serving others. We welcome people of all faiths and none. All appointments are made on merit.

Reasonable Adjustments

We want every candidate to have the opportunity to perform at their best throughout our recruitment process.

If you have a disability, long-term health condition or are neurodivergent and would benefit from any reasonable adjustments during the recruitment process, please let us know when you apply or contact us at any stage. We'll be happy to discuss how we can support you.

Safer Recruitment

YMCA South Midlands is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all colleagues to share this commitment.

As part of our safer recruitment process, the successful candidate will be required to complete pre-employment checks, which will include a DBS check, verification of identity and right to work in the UK, employment references, qualification checks (where applicable) and other relevant pre-employment screening in line with our Safer Recruitment Policy.